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joanns (craft store) new coupon policy - Page 2

post #16 of 28
Quote:
Originally Posted by MadMillie

I also send my children, 10 & 12, and if available, my husband, through the line with a coupon and do 4 different transactions for higher priced items. They all hate it, children, hubby, and store clerk, but if it saves me $20 it's worth it. It would be nice if the stores would just come down on prices and do away with coupons.



MadMillie, I've done exactly the same thing with the same "everybody hates it" result. I actually had a fight with my family over this issue, so I've stopped. It got to the point that I would be willing to pay the extra $20 so I wouldn't have to hear all the whining. (Ungrateful sons-a-guns. It made me mad because I go out of my way all the time for them, and when I'd ask for 15 minutes, they acted like it was the end of the world. It still makes me mad.....)

To everyone who has a store that accepts more than 1 coupon/per person/per store/per day, enjoy it while you can. It will stop. The profit margin is shrinking all over retail.

IMHO, craft stores are NEVER going to go coupon-less, it is too embedded in the "craft" shopper culture.
post #17 of 28
I should say that my Michael's has let me use up to three in one transaction. That has been with several cashiers. But the cashier at Hobby Lobby was laying the smack-down. That's ok, because I go into those stores almost daily anyway, LOL.
post #18 of 28
When I lived in Florida Joann's would let you use as many coupons as you wanted. And they took competitor coupons which was nice since AC Moore usually had 50% every other week. I would just print off 10-15 and go in and use one for every item I bought. No different transaction needed. Michael's on the other hand, I went with a friend since I needed to get 2 items and they didnt have the item at Joann's, So we get to the cashier and I put both items on the counter and say "I want them rang separate I have coupons" cashier replies "One coupon per person only" so I point to my friend and say "Im buying one and they are buying the other" and she looks at me and says "Well he has to use his own money you cant give it to him"...Me and my friends called her the coupon nazi...
post #19 of 28
Quote:
Originally Posted by BlakesCakes

Wow! I must live in Lucky Land.

At my Joann's, I can use as many coupons as I want, as long as they're all from different sources--they can be for the same % discount, so if I have one on my phone, one that was mailed to me, one that came in the Sun. paper, & one from Michaels, I get to use all 5 in one transaction. icon_lol.gif

Now, the Michaels that's half a mile away is another story. One coupon. Period. Needless to say, if Joann's has it, they get my business first.


Rae



This is how my Joanns is also. As long as the coupons are different codes I can use as many as I want. They let me use, Jo anns, Michaels and hobby lobby's. So at any given time I can have coupons from three stores on my phone, printed from the Internet, the Sunday paper adds and coupons e mailed to me. They also let us do more than on transaction in a day. I just started classes there in Feb, so I would get things both before and after class.
I have not bought anything that wasn't on sale or had a coupon for. Even so I know they have gotten lots of my money icon_cry.gif
Michaels is closer to me but they are strictly one coupon a day and no books. Hobby lobby is also one coupon a day. Michaels is a lot closer to me with Jo anns the furthest away. Unless I am in a hurry and need just one item, I always go to Jo anns.
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post #20 of 28
More than once I've seen the coupon-sharing in Michaels (i.e. giving an unused coupon to the person next in line). I was handed a 50% off coupon once!
post #21 of 28
Sorry guys, this bothers me. I know that every dollar counts (trust me, i use my coupons too) but since a LOT of us on this site sell our cakes, I would think we'd be a little more sympathetic to the profit margin of a fellow business.

Some of us run coupons as well, whether it be Groupon, ValPak, Facebook deals, buy 9 get one free, whatever. If someone came on to CC venting about a customer who was trying to abuse (yes, that's the word) the coupon policy that you set I think the responses would be a lot different.
post #22 of 28
Well, I think it's incumbent on the business to only float as many coupons as it can manage.

A well managed business knows full well what the rate of return for every type of coupon that they print---and that many millions are thrown away or allowed to expire.

A coupon is only as good as the terms and conditions that are printed on it.

If the store policy is as simple as "one coupon per customer, per day", then the store has to honor that policy, even if the customer is a 5 year old holding a box of fondant, a coupon, and a $20 bill.

With the price of gas, I don't have the luxury of trotting off to distant stores every day to use the "free money" they've printed for me. If my Joann's has chosen to be more liberal with their policy, then so be it.

I don't "abuse" anyone, or anything, and my DH is as legitimate a "customer" as any other body in the store.

If you offered a coupon and it said "one offer per family", then that's what I'd do. If it said "one offer per person/customer" and I needed 2, then I'd use one coupon and my DH would use a second coupon. Unless there's additional fine print, that behavior is compliant with the coupon verbiage.

A coupon is a contract, so it has to be carefully crafted--and, in the legal world, the creator of the contract always carries the greatest burden.

Rae
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They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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post #23 of 28
The cashiers are the ones who told me I can use more than one coupon. I have a small file folder with all my coupons. As I was taking out the one I was going to use they seen that I had 3 more. Then they told me their policy. I do honor all their rules and if it was against their policy the register would not let the coupon scan. The only problem I have ever had was when I was taking two Wilton classes at the same time. I had 2 coupons from Joann's for 40% off items items on the class supply list. I could only use one of those per transaction.

Sheila
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post #24 of 28
Quote:
Originally Posted by MadMillie

I also send my children, 10 & 12, and if available, my husband, through the line with a coupon and do 4 different transactions for higher priced items. They all hate it, children, hubby, and store clerk, but if it saves me $20 it's worth it. It would be nice if the stores would just come down on prices and do away with coupons.



It's 3 in the morning and this had me hollering LOLOL! I can just see their faces as you marshall them through the check out line LOL!!!!!
post #25 of 28
Quote:
Originally Posted by BlakesCakes


If the store policy is as simple as "one coupon per customer, per day", then the store has to honor that policy, even if the customer is a 5 year old holding a box of fondant, a coupon, and a $20 bill.



Rae



icon_lol.gificon_lol.gificon_cry.gif THAT"S IT! I'm off to bed! icon_lol.gificon_lol.gif
post #26 of 28

aahhhh how can I be so dumb...two weeks before I had an argument with one of Jo-Ann staff on the same stuff :D

post #27 of 28

I guess it really depends on the location. I was at joAnn's last week and used two coupons. And the local Michaels will let you use and item coupon along with a purchase discount or a survey discount. 

post #28 of 28
I've never had a problem using more than one at Joann, my old Michaels would only take one of each kind per day. I only use a coupon when it's something over $5, so I've certainly paid for more than a few items at their over inflated prices. And yes, I do feel their prices are over inflated because there are few stores that charge as much as Michaels/Joann do for a lot of things. Their prices are set with the coupons in mind.
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