Turned my back on the florist... - Page 2

Thank you all for sharing the pain. I just read her yelp reviews for me and the florist and i got 5 stars and the florist got 1. So she had many other problems with him such as color of flowers, size of flowers and from what she said, he used far fewer flowers than she ordered. (it didn't look sparse at all, i think he over promised and she thought she got a deal).

I used the same florist for my first wedding in 93 and they screwed up my order and my bouquet was horrible. I just haven't heard anything good about them. (I didn't know this was her florist until late in the game)

She did eat the top tier already, AND she said that it was her favorite flavor (she ordered four flavors in a 12/10/8/6 for a reception with 30 guests. really). She texted me the next day and told me it was phenomenal, and she gave me an excellent Yelp review (and in this review she said that her hotel was horrible and the florist was horrible, but the cake saved the day!).

I almost don't want to tell her the background of the florist disregarding my instructions and sticking the roses in it. She most likely doesn't have any idea that that wasn't the correct way to put flowers on a cake (we all know that it happens like this waaaaay more than it should!) I mean, if she found fault with so many aspects of her wedding and I know that there won't be any recourse/refund with the florist (at least without a fight. a fight that i don't want to be involved with), do i want to pile on more disappointment? In her mind, the cake was perfect so i really don't want to tell her how it wasn't, even if it wasn't of my doing.

And if I do make it an issue and she brings it back to Florist X, then that opens the door to industry badmouthing of me. And this guy is quite a bit of the bitch and well known in town as his father started the flower business that he is continuing. Not someone who I wish to tangle with just for the moral win. (though i sure do love a fight when i know i'm right!)

I do know that if I cannot make and win my case for sugar flowers, i will require that floral cake toppers be arranged and in a plastic dish to place on top of the cake.

and thank you so much for the kind words on the cake. I do really love how it turns out (but when you look at those bags of red, green, yellow, and white royal bags next to each other, it sure is crazy that something pretty came from such a garish color palette)

Oh...I know! I didn't learn of the roses she ordered until 2 weeks out. It definitely wasn't part of our design (actually, she was looking for a handmade bride and groom from Etsy or the like. I suppose when she didn't find one (she gave birth during the time i met with her and the wedding) she gave up and thought she needed some topper, so flowers would do.)

This was one of the higher maintenance brides that i've had (i posted about it earlier with her husband trying to get this order done 'off the books' to save the tax), and when she mentioned it I just let it go. I really just wanted to get through this without having the credit charges reversed for some complaint! To make my own life easier, i was a bit of a 'yes man' as this went down. But it was a lesson learned. I have another cake coming up that is budget conscious that will require fresh 'tropical' flowers. I'd love to get gum paste done, but i know that that isn't in their budget. It's for sure not my favorite, but at this point i'm not ready to rule out all fresh flowers on cakes. I just have to be in control of them!