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cake disaster. feel like a failure - Page 4

post #46 of 72
Seriously? She needs a shrink, and you need a drink. 'Nuff said.
post #47 of 72
You did a GREAT job on the cake.

Now it's time to rehearse some lines: "You don't like the cake? That's fine, GOODBYE".

Donate the cake to your local childrens hospital. They will make sure that all the kids see it and you will get plenty of real honest business out of it.
post #48 of 72
Quote:
Originally Posted by melissalovespandas

When my husband asked her what she didn't like she said ''thats something you can discuss with her in your own time'' My sister got so upset that she told her ''if you want a cheap cake go to walmart'' lol.



I think the cake is cute. It is obvious you put alot of work into it and you did not charge enough - your time alone was worth $150.

That being said, as a person who runs a business myself, I had somewhat of a problem with the above information you put in a post. Your husband asked her something and your sister said something to her? Do they work for you? Are they employees? If they are not, I feel like it is very unprofessional to have them involved in this incident. Am I the only one that felt that way? I have only had one small incident (customer loved the cake but wanted a few red hearts on it that I forgot to include) and I gave her a gift certificate for $$$ off the next order that was the total of the cake she had just purchased. But my husband nor my sister got involved in our "discussion". It was between her (the customer) and me (the business owner)
post #49 of 72
[quote="1234me"]
Quote:
Originally Posted by melissalovespandas

Your husband asked her something and your sister said something to her? Do they work for you? Are they employees? If they are not, I feel like it is very unprofessional to have them involved in this incident. Am I the only one that felt that way? d)



Agreed
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post #50 of 72
Quote:
Originally Posted by melissalovespandas

so ihad this customer asking me for a jake and the neverland pirates cake / bubbleguppies and she hated my work. im a very soft person and couldn't help but cry. she was in a 150 dlls budget so i worked with that and she looked so dissapointed. it was my first unhappy customer icon_sad.gif but to me it was the best cake ive done. everything is mmf i made each character and it took me a week. I have a feelling that she wanted a free cake. :/ she said she wouldnt even pay 50 dlls for it . icon_sad.gif i dont want to make cakes anymore[/img]



The characters are really done well. The only thing that I see that looks odd is the layer that says Koni, there is so much going on with all the other layers that your eye is directed there first and it looks like something is missing. You can see that you put a lot of time and love into that cake. There are so many great details like the crocodile and the parrot on top and the ship and the pirate boy, The lady who upset you is obviously just a jerk. Keep baking and decorating, your characters are better than most of the people here will ever be able to make...and next time get a non refundable deposit.
post #51 of 72
Quote:
Originally Posted by melissalovespandas

Thanks everyone for taking time to reply, I just feel awful icon_cry.gif I just recently got my license but I rent a kitchen since I can't afford a shop. I know it looks busy but she wanted all those details, she asked me to change the skin colors of the bubble guppies and not make them look ''dark''. I added the peter pan shadow , She didn't want no skulls she wanted an octopus instead, I added all the details she asked for when I asked her, her excuse was that the bubble guppies head wasn't big enough. When my husband asked her what she didn't like she said ''thats something you can discuss with her in your own time'' My sister got so upset that she told her ''if you want a cheap cake go to walmart'' lol. I know it didn't help but I tried so hard to please her, I kept sending her pictures of all my characters and she said she loved them. but when she saw the cake she said she was very uGH I still can't believe it, It was a kids birthday and she said it ''I know my son will love it but I don't'' lol icon_sad.gif now im left with a cake. I might donate it. :/



It's a shame. This was obviously a lady who is miserable and angry and wants to make everyone else feel like she does. You sent pictures that she approved and that should have been enough. The fact that she basically said her son would love it, but she doesn't care about that is disgusting. I feel sorry for her kid, I just hope he doesn't turn out like her.
post #52 of 72

She wanted something for free.. I know this it happens to me all the time.. I would have paid that much for your cake..smh at scamming people...You done a FABULOUS job

post #53 of 72

I looked at the cake and you did a great job on it.  Definitely worth the $150.  The lesson to learn here is to get (at least some of) your payment UP FRONT.  I'm thinking something else happened here, like someone one else brought a cake or something.  You may never know the whole story, but don't worry about it.  Place her on your "Do Not Do Business With" list and move on.
 

post #54 of 72
I can't believe no one's mentioned this yet (I just scanned the thread so if someone already mentioned this, sorry for the repeat) but $150 is not even close to what that cake is worth. By having cheap prices, you inevitability attract cheap customers; the type that will complain even when nothing is wrong just to get some or all of their money back. Raise your prices and you will avoid these types of clients. You may not get as many orders but it's so much better to do 1 cake for $450 than 3 cakes for $150.
post #55 of 72

I think your cake shows a lot of effort.  But one thing I have found is that you have to be VERY precise when doing cartoon characters.  

The easiest way for a new professional baker to do that is to print out the character on edible paper and put that on a cutout piece of gumpaste.  

The BUBBLE Guppies do have enormous heads.  It's a big part of their signature look.

 

This is an example of printed out characters on gunpaste.  It  looks "exact" and sets the theme for the party

 

post #56 of 72
Quote:
Originally Posted by Lynne3 View Post

I think your cake shows a lot of effort.  But one thing I have found is that you have to be VERY precise when doing cartoon characters.  

The easiest way for a new professional baker to do that is to print out the character on edible paper and put that on a cutout piece of gumpaste.  

The BUBBLE Guppies do have enormous heads.  It's a big part of their signature look.

 

This is an example of printed out characters on gunpaste.  It  looks "exact" and sets the theme for the party

 


Might as well just use plastic picks. It's a lot cheaper and achieves the same look.

post #57 of 72
Quote:
Originally Posted by Carrie789 View Post


Might as well just use plastic picks. It's a lot cheaper and achieves the same look.
I respectfully disagree. Using plastic picks achieves the look of a cake with plastic flotsam on it; not of an all edible decorated cake.
post #58 of 72

It really doesn't look like plastic at all.  When you combine things like fondant lollipops and candies, it works well.

Cartoon characters are very specific and the client usually wants the visual to be correct,

I think her cake was great, and if the Bubble Guppies were visually correct, it would have given a completely different reaction from her customer.

 

post #59 of 72
Quote:
Originally Posted by Lynne3 View Post

It really doesn't look like plastic at all.  When you combine things like fondant lollipops and candies, it works well.
Cartoon characters are very specific and the client usually wants the visual to be correct,
I think her cake was great, and if the Bubble Guppies were visually correct, it would have given a completely different reaction from her customer.


I don't think yours looks like plastic. I was responding to carries post about using plastic instead of something edible. I believe using plastic picks on a beautifully decorated cake such as yours, cheapens the overall look of the cake.
post #60 of 72
Yes, the original post was of a cake that required immense amounts of time and the cake artist should have been compensated for that time. However, I keep reading the thread hoping someone will point out the, presumed, illegally-reproduced characters. Now the post has morphed into instructions on HOW to illegally reproduce characters as edible images!
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