Cake disasters suck, and they happen to all of us. Think back on how you could have prevented it, and try to not repeat your mistake. Apologize profusely to the client, and refund any money,and move on.
I had a major disaster for a friend's daughter's birthday. Luckily for me, I am not a business, so I didn't have to worry about a refund (it was free), but I felt horrible. Her dad had a huge party with a band and everything, and the cake was supposed to be a major center piece, since she has never had a big specialty cake before. Well, on my way down the street for delivery it took a tumble. The bottom layer was crushed and the middle was a little cracked. I was so upset, mortified, and felt horribly bad for the sweet little girl that was looking forward to my cake. But, I picked the cake up, went back home, salvaged as much as I could, changed my design, and presented a somewhat presentable cake. She was still thrilled and was so sweet about it. It still had the basic concept, but was as grand as I had hoped. I spent 2 days designing this cake, and cut a vacation short so I could do it. UUUGGGGGG!!!! Heartbreaking!!!! And it was perfect before I left the house.
I learned my lesson, never think, "It should be ok." Think, "I better make sure it will be ok. And just o be on the safe side, I will......"
So all in all, you pick yourself up, put your big girl britches on, and carry on. One of my mottos in life is "Adapt and Overcome!"
Hugs to you, and know, we have all been there. And if we haven't, we will be one day!!!!!
Cake makes everything better!!!!
Cake makes everything better!!!!