"I just came home and saw the cake. We are not happy with it. It is too simple and we wanted it to be 3D like the Lightning Mcqueen you made for us. They have a similar cake to this at Fortino's. (local grocery store)"
The Lightning Mcqueen cake she is referring to was the first one I had made. I hadn't done a carved car cake before and had no way of knowing how much to charge so I charged $80. It fed 20 plus.
On Wednesday, she messaged me about making a cake for today. Normally I don't take order that late but because she is a good customer I fit her in. All she asked for was a "Mario Bros" cake and that she wanted it for $80. This is what I made:
It's not the most elaborate cake, but it did take a fair amount of time to create and I thought I was giving her a deal @ $80.
How do I answer this message? Any suggestions? Am I way overcharging on it?
Oh and by the way, yes I am fully licensed and inspected and insured...