Today she calls saying she didn't receive any e-mail. I re-sent it and she called again to discuss the details. Asked her if she has already bought the toys to know their dimensions and she asks: 'What toys?' So again to explain her: 'copyrighted/trademarked character cakes are illegal if the characters are reproduced in fondant, gumpaste etc. You can't even make LV bag cake copying the actual bag' - just to give her an idea how it works.
She starts saying: 'I'm an event coordinator and I see those cakes everyday. It must be some Swiss law, we don't have anything like that in Italy and we can make any cakes we want!' (I'm just 5 km from the border, so I sometimes cater to Italian clients too). And continues: 'I'm also a lawyer' (which I highly doubt) 'and I've never heard of such laws! It surely has nothing to do with cakes!'
I'm really tired of this story. All bakeries mass stamp and reproduce any characters clients ask for and I believe they really don't know anything about copyright/trademark laws. There is no control, no limits, no fines. All photos are on-line. Nobody is punished. It's also difficult to find on-line anything quite clear regarding copyrigh/trademark laws regarding specifically cakes - to let them read it.
I'm probably not going to do any children's cakes anymore as EVERYBODY asks exactly for this stuff. Some clients are reasonable and buy the figures but it's a minority. Anyway, I can't imagine how anybody could do 20 fondant Winnie the Poohs and 30 fondant Mickey Mouse figures a month and not be bored, tired and angry There is no creativity, no fantasy, no joy. How do you explain the situation to those ignorant people? I was really tired after talking to her on the phone. Just a vent, I think many people understand.