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Troubles with the Fondant Mat by SweetWise?

post #1 of 27
3/28/12 at 6:32pm
Thread Starter 
Has anyone had any trouble using the fondant Mat by SweetWise?
Every time I use the Mat, the fondant sticks to the Mat, even though the specific purpose of this Mat is for fondant to release very easily from it without sticking. Despite my best efforts and following the advice from the kind salesman I spoke with on the phone at the company, I am still having this problem. I don't know what I am doing wrong and really want the Mat to work for me as well as it does on the tutorial video. Any advice is very much appreciated. Thanks!
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post #2 of 27
3/28/12 at 6:42pm
I have found that different types of fondant can react differently on the mat. With some I have to add a very light dusting of powdered sugar to the mat and with others I have to reapply a light sheen of shortening prior to rolling out the fondant and with others I don't have to do anything and it works great. I just try to remember what to do with each type and apply the appropriate technique! icon_wink.gif
Creating works of art every chance I get! And yes, I am licensed, permitted, inspected and insured! Check out my website!
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Creating works of art every chance I get! And yes, I am licensed, permitted, inspected and insured! Check out my website!
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post #3 of 27
3/28/12 at 6:52pm
I've had one since Christmas. I don't make too many cakes but so far I haven't had any problems. Did you watch the video?
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post #4 of 27
3/28/12 at 6:54pm
Thread Starter 
... Thanks so much for the reply, Hearts. I'll do as you've done and play around with various fondants to see which technique works best for. Thanks again for the help! icon_smile.gif
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post #5 of 27
3/28/12 at 6:57pm
I just got mine after taking a class with them. The fondant used in the class was fondx and it worked beautifully. My mmf was horrible when I used the mat at home. Bought some fondx and back to beautiful.
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post #6 of 27
3/28/12 at 7:00pm
Thread Starter 
Yes, Goreti... I've watched the video several times to make sure I was following the directions exactly, that's why I'm confused about still having the same problem with fondant sticking. Thanks for replying. icon_smile.gif
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post #7 of 27
3/28/12 at 7:11pm
Thread Starter 
Oh Wow! That's an interesting fact, Pbuder. I wonder why the Fondx works well, yet others may stick. Which is actually kinda surprising since it's specified in the video ( I believe ) that the Mat is supposed to work well with any kind of fondant and shouldn't require any dusting or shortening. It seems many have been experiencing the sticking problem, which is a shame since this Mat is advertised to do the exact opposite. It's very surprising to hear all this, and I thank you for replying and helping to sort out the problem! I'm a little disappointed in the Mat, as I really wanted it to work as well as it promised to. Again, thank you for the help! icon_smile.gif
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post #8 of 27
3/28/12 at 7:18pm
I have used THE MAT with mmf many times and have not had any problems with it sticking make sure you brush the mat with crisco and that should do the trick
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post #9 of 27
3/28/12 at 7:25pm
what kind of sticking do you have? as in, can't get the fondant off of the mat at all? I have found that i have had to peel my fondant off slightly in order to get it on the cake...but it is like they show it in the video. kinda like getting it started and then you have to use gravity to pull the mat off and let it fall onto the cake. does that make sense? used it many times now with no problems!
It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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post #10 of 27
3/28/12 at 7:25pm
Thread Starter 
Yes, thank you Crystal.. I have used the Crisco but it didn't seem to help, much to my surprise. icon_smile.gif
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post #11 of 27
3/28/12 at 7:37pm
Thread Starter 
Exactly, I can't get it off the Mat at all. I've tried to get it "started" as shown in the video but the rest of the fondant won't budge. Some of the fondant will also stick to the inside of the top sheet. Can't understand why I'm having this problem. I've watched the video several times, repeated the steps as instructed. I even called the SweetWise company, spoke with a very kind salesman/representative ( I'm not really sure who or what his position was at the company, but figured he knew way more than me about the Mat ). But I continue to have the sticking problem. Thanks for replying, Step0nmi
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post #12 of 27
3/28/12 at 7:47pm
Quote:
Originally Posted by Nedd

Exactly, I can't get it off the Mat at all. I've tried to get it "started" as shown in the video but the rest of the fondant won't budge. Some of the fondant will also stick to the inside of the top sheet. Can't understand why I'm having this problem. I've watched the video several times, repeated the steps as instructed. I even called the SweetWise company, spoke with a very kind salesman/representative ( I'm not really sure who or what his position was at the company, but figured he knew way more than me about the Mat ). But I continue to have the sticking problem. Thanks for replying, Step0nmi




this is good to know! what kind of fondant are you using? are you adding a lot of shortening to it while kneading it to get the right consistency? maybe your area is too humid and you might need to add some corn starch to your fondant to prevent sticking! I dunno, but i would say there has to be a compatible way to use The Mat that would help you use it correctly...it really is just a big sheet of plastic. I have heard others cut off a couple of inches from there's to help it be easier to maneuver (i've done the same). I would test a small piece of fondant using extra shortening, added cornstarch, dusting the mat with powdered sugar, etc and see which you like best!

sorry it didn't work for you at first cuz i LOVE mine icon_smile.gif
It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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It's not "just" cake...it's my life!
WI State Representative for Icing Smiles...start 'Baking a Difference" today!
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post #13 of 27
3/28/12 at 7:57pm
Thread Starter 
Thanks, Stop0nmi for the advice.. I will definitely play around with it to see what works best. I'm glad to hear it works well for you, I'm determined to make it work well for me too since it seems like such an innovative tool .. Thanks again for the help! icon_smile.gif
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post #14 of 27
3/28/12 at 9:46pm
I have the mat and I've had the same issues since I switched to MMF. What helps me is this... I roll it out between the mats like normal, then I peel off the top mat, very lightly dust fondant with ps, put the top mat back on, flip the whole thing, use my roller lightly for the bottom mat to slightly re-adhere, peel off the mat that is now on top, then apply to my cake, comes off way easier. These steps make it sound like a lot of work, but it's really not. Hth!
Prayer + Preparation + Perspiration = Success
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Prayer + Preparation + Perspiration = Success
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post #15 of 27
3/29/12 at 3:59am
Thread Starter 
Thank you SRumzis, that sounds like a very good solution to the problem. I'm gonna give that a try. icon_smile.gif And thanks for replying!
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