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I just don't get it.....

post #1 of 107
Thread Starter 
First let me say that I am not trying to start anything nor do I have an agenda.

Secondly I must say that I only make cakes for my family and friends. I am patiently waiting for my state to get the Cottage Food Law out of committee and into law. When that happens, I do hope to be able to bake from my home and will meet what requirements in order to do so. In the intrem time, I am practicing, trying to learn new techniques, and get all the information that I can. Therefore, I come to the business forum to learn (and I have learned a lot!).

What I don't understand is why if someone asks a question about something it seems like half the time it turns into.....

1. Is the person legally allowed to bake (why can't we let them worry about that?)
2. A look down on home bakers and "uninspected" kitchens.
3. Snarky comments back and forth
4. It takes a long time for OP's question to be answered.

And I sometimes feel that there are those that think that home bakers are inferior only because they lack the funds, time, or desire to be a licensed baker with a commercial kitchen. I have seen some amazing talent for home bakers and I have seen some bakery cakes that I can't believe they let go out the door.

I love Cake Central and I love all the great information that is shared here. I love that those many seasoned professional bakers are willing to share their knowledge with those that just aren't there yet.

I just don't get it....
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post #2 of 107
Lol people should come to SA where our kitchens dont even get inspected and half the country isnt paying tax because our government spends it on fancy cars, huge birthday parties for their 20 children and 50 wives and and and.

Seriously.

Oh, not to mention, everyone is so friggen serious around here! You cant even make a joke without being told you're being rude. And I thought cakes are supposed to be fun and lighthearted eh icon_razz.gif
A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
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A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
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post #3 of 107
I will answer your question. If you look on the forum description, it is to discuss legal business issues.

When people ask a question, especially about pricing, the cost of doing business legally factors into the price.

We are not looking down on home kitchens, it is unlicensed bakers. CFL is in essence, a legal kitchen.

We never put down a hobby baker. I have never seen that. Remember, if a hobby baker is not allowed to accept compensation in their area, but does so anyway, that is illegal baking.

There are new members all the time that may not know that they are in violation of their state or county code and the business forum is the place to give that very important information.

And the number one answer is......

Licensed bakers who have spent the time, money, and effort to have a licensed kitchen do not want to help an unlicensed baker further her illegal business. That is why when it becomes obvious that the baker is unlicensed, the question is not answered. How do you give illegal business advice? You can't.
post #4 of 107
I agree with Christine. If the questions is about cake then answer the cake question. I thought that is why we all come to cake central.

If it is business related its different I guess, I believe in helping when I can.If some people are not comfortable giving out "illegal advice" then don't give any at all and keep to yourself.

If you don't have something nice, helpful, supportive to say then keep it to yourself and stop hijacking the boards with unrelated issues.
post #5 of 107
The business forum is where businesses can share information and where those planning a future business can ask questions.

When a question is posed in this forum, it should be answered with reference to the costs, laws, and codes of the area. If someone wants to ask a question about pricing, etc., in a situation that is not within the law, post it in the General or Decorating forum.

For example, in the business forum, if someone asks how to market their cakes, the answer is dependent on what is allowed in the area. If it is a state where separate kitchens are required, it doesn't make sense to suggest facebook or a web page to a home baker. But if this question is posed in another forum, chances are that facebook and websites will be suggested and the CC members who are business owners will probably not even open the thread.

There are a multitude of forums to choose when choosing to start a thread. Cake Central gives the Business forum description as:

"Chat about starting a new business, share tips from legal info to management issues."

It's not about being mean. There are far more people reading these threads and posts than actual posters. The information on these threads become matches in google searches. People look up a subject and want correct information. This includes the general public, not just CC members. A search is how I, and probably all of us, found CC in the first place.

There is a correct place for every question. Sometimes the business forum isn't the best place for some questions if the OP doesn't want it answered in a business context.
post #6 of 107
I think its a case of, regardless whats allowed in an area, someone has asked for assistance, and the thread derails into an 'are you legal' debate.

In essense, what does it matter if one ISNT legal, thats their problem. Sure, one can point it out and say something like "<<helpfull answer>>, but all this could be useless if you're not legal." vs not helping until the OP has to prove/beg/insist they're legal.
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A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
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post #7 of 107
I completely agree. Let's just answer the question(s) that are being asked. There's a lot of extra reading to get through on most posts to get to the actual answer. We can't always post questions outside of the business forum if, for example, it's related to pricing because it will probably be moved there anyway by the moderators.
Sometimes people are desperate for an answer.. for example, on a question about a character cake that they need to finish as soon as possible. Maybe it's even for their own child, but then the post goes off topic for a good two pages before the answer is even given. Imagine how frustrating that is for the OP, for everyone actually.
post #8 of 107
If the mods are moving threads willy nilly, then they should stop. Business related questions belong in the business forum, which has pretty much always been a "no puppies and rainbows" kind of place. The pros have worked hard and invested time, $ sweat and tears to get their businesses up and running.

If you need decorating advice, post in the Decorating Forum.

Posting a question about pricing however, means that you are a BUSINESS.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #9 of 107
Thread Starter 
Quote:
Originally Posted by scp1127


There are a multitude of forums to choose when choosing to start a thread. Cake Central gives the Business forum description as:

"Chat about starting a new business, share tips from legal info to management issues."
.



Exactly, so can't we just assume that the person asking the question is a position to "legally" ask such a question?

I do understand the pricing question taking into account overhead and such. I realize that a baker operating a store front or commercial kitchen will have higher costs than a legal baker out of their home. I also think that the best answer for that is to tell the OP to factor their ingredient price, their time, and overhead and figure out their own price.

I know I heard about Cake Boss software from this site. I had my husband get it
for my birthday last year. I have used it to calculate my costs, so when the time is right I will have a general idea what to charge. I think it is important to have a general idea of what you will charge BEFORE starting your business. Each person really should be deciding for themselves what they will charge and not expect someone else to set their prices.

And yes, if someone is asking about a character cake in this forum you can point out that they should read XYZ thread about copyright issues with these types of cakes being sold. I will be honest, I did not know until this forum that you could not sell these types of cakes. So, yes that is good information; but it shouldn't take 2 pages of back and forth on the issue to answer OP's question on said cake

Maybe it's like what I tell my kids - "It's not what you said, but how you said it."

Again, I do love this site and do want to thank those that are so willing to share their expertise with those of us just starting out.
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post #10 of 107
I think part of the problem is when people get so upset about someone bringing up legal issues, they start a flame war instead of just ignoring the legal post. That's what gets the thread off-topic.

If you don't like reading about the legal aspects of the cake business, then ignore those posts and stick to the topic. When people ask about things like pricing the legality question will be brought up, if you think you can stop this from happening by continually complaining about it you are mistaken.

In my experience legal questions are only raised when the OP talks about selling cakes. If there's no selling involved, licensing/inspection/etc. are not typically brought up.

Quote:
Quote:

Exactly, so can't we just assume that the person asking the question is a position to "legally" ask such a question?


Some people are not aware of the legal requirements of running a business, so I don't see how it's helpful to assume everyone knows this.

Using the example of copyright you brought up, if people just assumed everyone knew about copyright issues and didn't mention it at all then you would have never known about it.
post #11 of 107
Kudos ChristineCMC for having the guts to address this issue. I was the subject of exactly what you are talking about, a few months ago. I asked a pricing question which snowballed into a complete criticism of my entire business structure (and I'm a legal, fully licensed home baker). The bulling a degrading got so bad I was in tears for 2 days until finally CC stepped in and put an end to the thread. I have since deleted the account and joined as a more anonymous member as it went so far that the harassment continued on my personal business website.

Very often there is a lot of condescension and flat out nastiness expressed on these threads that is justified as "advice", when in fact it is mean spirited and unnecessary.
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post #12 of 107
I started a post a couple months ago. I even asked at the beginning of my post that it not turn into a "scratch vs. box mix" debate. I was still horribly criticized by the same person here that answers all the business posts regarding being legal, and copywrite. I regretted asking the question... I felt inferior and stupid for not baking from scratch. I was pretty upset for a while too. It's not only business-related questions that are being criticized, so posting in other forums won't solve the problem.
post #13 of 107
The business forum is to discuss business, and as Leah said it's never been a "get smoke blown up your a$$ kind of place." I've seen many people post here then pitch a hissy fit about how mean people are when they get a straight answer.

I understand the impulse to say "Let's not turn this into this debate" to try to head things off, but as long as humans are involved threads will take the turn that they take and you can't control that, no matter how well-intentioned you are to begin with.
post #14 of 107
This is why my siggy says what it says. Saves time. icon_wink.gif
Before you ask- I'm licensed, inspected, insured, and all that jazz.
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Before you ask- I'm licensed, inspected, insured, and all that jazz.
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post #15 of 107
Since The_Sugar_Fairy brought it up, I will share what I said that was so offensive.

She wanted to only bake from scratch. She then asked if she could put artificial pudding in her scratch cake. I answered yes, but it would not really be a scratch cake anymore. I said that if she stated that her cakes were from scratch, then the client will believe that the ingredients are scratch and not processed.From there she accused me of demeaning her abilities and about twenty other things I did to her personally. Remember, the whole thread was about her learning to bake from scratch.

Since then, every time I post in either the scratch or business threads, if she sees it, she takes the time to again point out what a horrible person I am. i just laugh every time I see it. She was the one that launched an all-out attack. Go through her posts and you will see what I mean. It's in black and white (or pink and purple). Please notice that I have not attacked her, but this is public notice that I see the game.
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