Cake Central › Cake Forums › Cake Talk › Cake Decorating › Client brought sick kid to tasting... VENT!
New Posts  All Forums:Forum Nav:

Client brought sick kid to tasting... VENT! - Page 2

post #16 of 36
I'd try to figure out a way to meet people somewhere other than your house if you can. I used to have people come to my house, but the kids, and the adults, made it too much of a pain. I had poorly-behaved kids show up, sure, but I've also had grown men get up and start trying to wander around my house. It's not just kids who are poorly behaved!

Even if you have a Panera or a Starbucks near you where you can go, that's a better option. They're totally used to people having business meetings in there, and you can just give them the cake samples to take home with them to eat.
post #17 of 36
A soultion would be to find another place to meet for a tasting . A community room or small office space in the public. I would never invite strangers into my home . Getting sick isnt the worst that could happen . Not that its a good thing .
post #18 of 36
I know that some communities have free spaces to use for an hour or two . Usually in community centers ,libraries, schools ,churches they just dont advertise you have to ask .
If you know someone with office space say a realtor/broker for example maybe you could barter for space with cupcakes .
post #19 of 36
This story reminds me of a person who called the bakery I worked for and wanted to bring her son in to pick out what kind of birthday cake he wanted in a couple of weeks. I said 'fine, as long as you come after 4:30 because we are having a wedding tasting at the moment.' So what does she do? Shows up 10 minutes later with wild child in tow.

The owner of the bakery was with a bride and her fiance and 2 others and the tasting table was smack in the middle of the shop. (it was a custom bakery by appointment only). So I told her that now was not a good time and she said, 'oh we'll be quick,' and proceeds to go sit on the couch and thumb through books while her kid (who's about 5) starts talking real loud and jumping off the couch and poking around things. I went over and thought, well, maybe I can get a quick decision...but no...she proceeds to ask a bunch of questions and her boy is getting louder and banging on things and the tasting party is getting antsy so finally I said, 'you know, I really need to ask if you can come back later after they're through here and then we can talk freely about what you want. Right now your son is being a bit of a distraction.'

Well, I knew I should have never mentioned her kid the minute I said it, but this kid was the worst. Of course Mommy Dearest never sees her darling child doing wrong so she gets all huffy and leaves and then calls the owner later to complain how rude I was and how I threw her and her sweet child out. What she didn't know was that the owner was at the tasting table and had mouthed the words 'thank you' to me after she stormed out. We did not miss her business.

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply
post #20 of 36
oops

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply
post #21 of 36
I would honestly be booked that weekend. She will more than likely be a pain in the you know what. I don't deal with these kind of people anymore. And as for the sick child I would have asked her to leave. Let her know that you have other appointments and you cannot afford to have someone get sick. Sorry but her sick child could sit in the car. Have her take him some samples and get his opinion as long as he wasn't in your house infecting your home with his virus.
post #22 of 36
Next time stick to your guns and don't allow the kids. Tell them if they can't find a babysitter to stay in the car with the kids and the adults can come in one at a time. People who ask for rules to be broken have no shame and you will regret it in the end. I don't have patience for niceties and would tell the lady to leave and don't dare bring a sick child into my home.
post #23 of 36
Quote:
Originally Posted by Texas_Rose

I understand why you're upset and the mother should have kept her sick child at home...but I can't imagine rushing a sick kid out of the house instead of offering to let him use my bathroom.



A little off subject and maybe it's just me, but if I was sick I'd rather throw up outside than in some stranger's bathroom. Just point me to the bushes icon_lol.gif. And I definitely wouldn't want to clean up some stranger's vomit from my bathroom (I'd much rather hose off the bushes when they leave lol) . Heck, I don't want to clean up my own vomit, let alone anyone else's lol
post #24 of 36
So sorry to hear you go through this... I always meet clients at a local coffee shop for tastings. Provides a nice ambiance, and a lot of businesses have business meetings at coffee shops and restaurants... so why can't cake decorators!
post #25 of 36
Quote:
Originally Posted by fcakes

So sorry to hear you go through this... I always meet clients at a local coffee shop for tastings. Provides a nice ambiance, and a lot of businesses have business meetings at coffee shops and restaurants... so why can't cake decorators!



It's up to the coffee shop. If they also sell baked goods you bringing your own food might be a problem. I worked once at a hotel restaurant and they didn't allow a dining customer to sit with a friend in the restaurant who brought in food from a different location. Plus a business meeting wouldn't bring in their own goodies to a coffee shop. But if your coffee shops allows it, more power to you and them.
post #26 of 36
Quote:
Originally Posted by carmijok

This story reminds me of a person who called the bakery I worked for and wanted to bring her son in to pick out what kind of birthday cake he wanted in a couple of weeks. I said 'fine, as long as you come after 4:30 because we are having a wedding tasting at the moment.' So what does she do? Shows up 10 minutes later with wild child in tow.

The owner of the bakery was with a bride and her fiance and 2 others and the tasting table was smack in the middle of the shop. (it was a custom bakery by appointment only).



Maybe the owner should train all the staff to say "we have appointments open at 4:30 and 4:45, which would you like?" It takes a real effort to remember to say that each time. I know it sounds hard and distant, but some people really need to be given a professional message without the option for other interpretation.

The mother heard a message that her puny brain couldn't parse into sensible adult behaviour. What she heard was "there's tasting cake on the table right now". She didn't hear the "come after 4:30 " part at all. So she jumps in the car...
post #27 of 36
Wow!!!!
That is highly rude of the mother and father.
I would have been madly disinfecting everything they touched too. Good thing about a stomach bug is they are spread mainly from poor hygiene and aren't airbourne
post #28 of 36
This is one of those situations that people will likely have varied feelings about. There is nothing wrong with how you handled your situation given your preferences. Anyone would have to respect your wishes given it was in your home. However there is also a completely different way to view this as well. Some would say that it is insensitive and hasty to feel that they were rude and to not be more sympathetic to the children. Maybe the child had just came down with something that day for instance. Not everyone is so lucky to have childcare on a dime, and she genuinely wanted to use your services. (Id take that as a compliment, seeing as how there may be other more kid friendly bakers that she could have chosen) But in general, I have found in life it is always best to give people the benefit of the doubt. Assume the best out of people, and children are Gods greatest gifts to us on this earth. Some people would think that kindness and compassion to a sick child would be more important that any broken china, or germs that could be spread. Again, I think there are just several different ways to look at this situation. None of them bad, as noone is wrong for feeling the way they do. Good Luck with your future tastings!
post #29 of 36
Quote:
Originally Posted by Chrissythesugarmommy

Some people would think that kindness and compassion to a sick child would be more important that any broken china, or germs that could be spread. !



Which is great, but if that child makes the baker sick indirectly because they coughed on a surface the baker later touched like a door handle or a table that becomes a problem. If the baker has a large order due that weekend for a wedding and can't make it because they don't want to spread the germs to 300 wedding guests what do they do?
post #30 of 36
I am listening with astonishment. I suppose it is quite a cultural difference. I am not from the USA. I would feel very sorry for the kid, give him a place in my house. Afterwards just wash my hands and do some cleaning.
I have a daytime job (not as a baker) where I meet patients all day. When one is clearly sick, I just wash my hands and go on to the next oppointment. Never became ill, at least less then an average person.

And than: Children are part of my live. They grow up by being part of my live. That is raising a child to me. They celebrate when I celebrate. They would be my number one guest on my guestlist. They would be the first persons (beside my husband) to bring to a tasting. We would all love it and it would be in their memories for long.. Of course I would expect them to behave respectful.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Decorating
Cake Central › Cake Forums › Cake Talk › Cake Decorating › Client brought sick kid to tasting... VENT!