Cake Central › Cake Forums › Cake Talk › Cake Decorating › Icing Images Edible Ink Cartriages Troubleshooting
New Posts  All Forums:Forum Nav:

Icing Images Edible Ink Cartriages Troubleshooting

post #1 of 3
Thread Starter 
My Canon IP 3600 is not recognizing 2 of the cartriages. It keeps saying that the ink tanks are not installed in the appropriate position....but they are. How can I correct this situation? I've already tried turning it on and off and taking the two tanks out and putting them back in. Any suggestions? thx
post #2 of 3
Make sure that there is no ink dripped where the connection to between the chip on the cartridges and the connection to the computer. If there is dry it off really well and then try again. If that doesnt work, call our office in the morning so we can see what the problem may be

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply

Debbie
Owner
Icing Images, LLC

Have you tried our new DECOgel?

Official Distributors of Spellbinders Sweet Accents for Icing Images the first full food safe die cutting and embossing system!
Picture Cake Equipment, Supplies for Edible Printing,...




Reply
post #3 of 3
Thread Starter 
Hi...thanks for responding! There was a drip which I cleaned up but its still not working and the orange light keeps blinking. How late is your office open? I can call tomorrow morning but I won't be next to my printer since I'll be at work.

thanks.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Decorating
Cake Central › Cake Forums › Cake Talk › Cake Decorating › Icing Images Edible Ink Cartriages Troubleshooting