You take a very harsh stance.
Although I agree it is your choice how and when you wish to advertise. People don't know or understand that. In general, customers simply assume that you want as much business as possible and they are only trying to help you because they like you or your product or both. Again . . fight when you need to, but also know when to be gracious.
People also have a basic concept of FB. That is that it is a social site, and those businesses on there, are simply using that as an outlet to promote business. Not as their prime site. Majority of businesses are using FB as a social media to promote their business or share info. Most people are accustomed to that. They don't make it their business to find out if it's ok to post something on your page. It's simply accepted on FB.
You can better control what people say and do if you have your own private site.
Here in New York - Home cottage bakers are restricted and can be shut down or fined for using the internet (including FB) to showcase their products or even communicate with customers. And I agree with this. IT should be off limits to home bakers. Why? because it's not fair. It's not fair to the retail bakers that have to invest in the commercial kitchen, and staff, and insurance, and all the added overhead . . that a home baker can undercut them with a super low price on cakes, baked goods . . .because they don't have all that overhead.
I am not against home bakers or cottage bakers . . . I just want fairness all around. There is no way we could compete with home baker prices when we have such huge costs of overhead. no way. (But that's a whole nother forum topic lol).
I simply stand by my first instinct. She meant no harm. And I am sure if you talk to her nicely, she will be sorry and feel awful. If you bark at her or make as if it is a big deal . . you will lose her business and all the business that comes with her (friends, family, associates) and you will have people talking about you and your bakery behind your back.
These little things in life can get so out of hand so fast if you are not careful.
That's it. Put a fork in me. I am done
Originally Posted by BlakesCakes
Well, I'm a cottage baker and I prefer to promote myself, on my terms, too. I give out cards to people who get cakes and have been fortunate enough to have people ask if it's OK to give my info to others.
I, too, would be upset to have someone else tagging my photos (I have removed tags that I don't want).
Sorry, but many people see opportunity for themselves in others. They'll grab onto a coattail if they think it will improve their business, status, finances, etc. She complimented you and the TOLD you what to do about your business..........and then she took it into her own hands. NOT COOL.
I'd remove any tags and politely ask her to not post her business info on your cakes. SHE HAS NO RIGHT TO MAKE IT APPEAR AS THOUGH SHE IS YOUR AGENT OR AS THOUGH SHE HAS A BUSINESS AFFILIATION WITH YOU.
I'll bet dimes to donuts that in no time she'll have "booked" you a cake and then be asking for a "professional courtesy discount"..............