For every wedding or anniversary cake. For new customers that give me that weird cancel at the last minute vibe. Loyal and repeat customers aren't subject to contract.
My contract terms goes a little like this:
Deposit is non refundable.
Details must be finalized 3 weeks before event. Changes after that date incur additional charges.
Balance due 2 weeks before event. Acceptable methods of payments are (whatever method you accept) No exceptions.
Cake stand, plates, forks, cake knife and server provided by customer.
Seasonal items, such as fresh fruit for cake decor priced at market value at time of event.
Not responsible for damage after set up. Customers responsible for providing secure table, location and environment for the cake.
Outdoor events, cake delivered close to event time. Customer is responsible for secure location out of direct sunlight, stable level table. Weather conditions (rain, heat, wind, humidity) can effect cake stability. Please remember this in your planning. Cakes set up inside and move outside is the sole responsibility of the customer.
Fresh flowers must be provided by outside source (customer or florist). Flowers will be placed on cake by baker (your name).
Picking up cake you assume all liability and responsibility for the condition of the cake once it leaves bakers (your name).
Allergy clause, releasing baker of responsibility.
Baker reserves the right to photograph cake for use for display or promotion.
Make sure you get address, phone numbers, email address. Make sure they sign it. I also have a work order sheet and an estimate/quote page.
If you can't find time it do it right..how will you find time to do it over?
If you can't find time it do it right..how will you find time to do it over?