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Credit Fraud After Ordering From Online Retailer - Page 2

post #16 of 54
It also happened to me after ordering from the same company.
post #17 of 54
Crap - I just placed an order a few days ago! No fraud charges yet...
post #18 of 54
I was also called by Wallmart.com, last week. Someone tried to bill $2,500 worth of electronics to be shipped out of state. Wallmart fraud dept caught it. I had to get a new credit cart. 2nd time in the last 3 months. Yipes!
post #19 of 54
I have had both a credit card and my debit card hacked with fraudulant charges recently. Both were due to online charges - but not to CK. Fortunately, Chase caught them immediately. I did have to chuckle because I used my debit card to try to purchase gas when I discovered that the account had been closed. It was really cold -and I was just too lazy to walk into the convenient store to pay cash. Gee - it has been a long time since I have paid cash for gas!!
Love cakes!!
Valerie
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Love cakes!!
Valerie
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post #20 of 54
I had this happen when I used my debit card at Walmart. Someone put thru $93 in charges and then tried to do it again for another $100 or so. Thankfully my bank caught it right away and denied the second attempt. The only reason they caught it was because the charges were for another Walmart but this one was in TX and I live in OH.

It's a major PITA and needless to say I only pay cash at Walmart from now on.
Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #21 of 54
This is why you should always use a credit card instead of a debit card. Purchases made on your debit card are taken directly out of your bank account, so if the bank doesn't catch it quickly enough you can get hit with NSF fees. With a credit card, money only gets taken out of your account when you pay it off (hopefully every month), so even if you don't catch the fraud right away you will notice when you review your statement before you pay it.

There is absolutely no reason to ever use a debit card instead of a credit card, unless you don't have sufficient credit to get a credit card (and even then a secured credit card is probably the better choice).
post #22 of 54
Jason - I only use the credit option on my debit card. I have plenty of credit for credit cards - just prefer to pay as I go. In my younger years, I got buried under credit card debt. Once I got out from under it, I have vowed to purchase what I have funds for.
Love cakes!!
Valerie
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Love cakes!!
Valerie
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post #23 of 54
Regardless of whether you use the signature or PIN payment method on a debit card, it still deducts the money from your account right away as opposed to getting a 30-day interest-free loan with a credit card . I understand where you're coming from, but there are ways to limit spending with a credit card -- for example by requesting a lower limit or getting a secured credit card, and setting up auto-pay so your bill is automatically paid off in full each month.
post #24 of 54
I have ordered from them regularly for several years with no problems. Since I just received my last order a week or so ago, I went and checked my account. There was "pending" charge on there from a company I did not order from. I chatted on line with an agent and she told me to watch and see if it went through and then to call them to dispute it.

I am so bummed about this. I love to order from them. They have a great selections and good prices. Thanks for the heads up! Hopefully they will find the problem and take care of it.
post #25 of 54
I took my son to rent a video game and they told me that I needed to have a card number stored just encase there were late fees on the account. I only had my ATM check card and was skeptical about using that card but it was late and I gave in. A couple days later I got a phone call from my bank asking if I had made purchases at three locations in two different states (Walmart). One was IN, IL. I live in CA. I used the card that morning at Mc Donalds. When the lady asked me if I made the purchases I explained to her I live in CA and even if I took a plane I couldn't get to those two states and home in that amount of time. I did get the money back but it took me a month because I was leaving for Hawaii and wasn't home to fill out the documentation needed to recoup my money. I know it was from the video store and I will never use my ATM check card again for that purpose or purchase anything online. Like Jason said if you use your credit card it is much easier to get your money back. I don't even use ATM cards at gas stations. I had a friend that had his information stolen twice. One they ordered a plane ticket to Australia and over drafted his account it was a huge mess.
post #26 of 54
Yes, it happened to me twice in the last 6 months! I just started ordering from them last year. I had a feeling that it was them, but this is the first time I've heard it happening to other people.
post #27 of 54
Okay, I'm not really technically savvy, but if they are aware of the problem, is it someone there that's skimming the CC numbers or is it a security thing with their online ordering or what???
post #28 of 54
It most likely isn't CK per se, but whatever credit processing service they use. Call your bank about it, but I'm sure all the banks have probably been made aware of the security breech by now.
post #29 of 54
Jason said: There is absolutely no reason to ever use a debit card instead of a credit card, unless you don't have sufficient credit to get a credit card (and even then a secured credit card is probably the better choice)..........

Ahh, but there are those of us who just do not want to or cannot get credit that must use a ATM/debit/ck cashing card icon_sad.gif Never having charge/credit cards in my name w/over 50 yrs of marriage I don't have any credit established so can't get a card.
post #30 of 54
Well, it happened today. My CC's fraud department called and told me about an unusual charge on my card today. They denied it and are sending me a new card. I am sooo aggravated! They have got to get that fixed.
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