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Credit Fraud After Ordering From Online Retailer

post #1 of 54
2/18/12 at 4:48pm
Thread Starter 
Has anyone noticed fraudulent charges on their credit card after ordering from C_ Products in Fort Wayne, IN?

I have ordered a couple of times from them in the past 12 months and within a few days of ordering, I noticed some fraudulent charges for online purchases I didn't make. icon_mad.gif This is the second time I've had my card number changed. The latest charges were for Walmart.com (never shopped there) and for an iTunes purchase.
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post #2 of 54
2/18/12 at 5:06pm
That's terrible! =( I'm so sorry! How frustrating! Well, I have never purchased from them, and now I know not to. Thanks!
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post #3 of 54
2/18/12 at 6:01pm
Thread Starter 
KateLS, it's not too much of a problem for most, the company is mainly for wholesale orders, but beware if you order from their retail arm.
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post #4 of 54
2/21/12 at 7:40am
I have never had a problem with them, ever. In fact, I just had an order from them last week. They have decent prices, as well as decent shipping prices, and fast service. I know lots of people order from their wholesale and retail store on this site and this is the first time I have heard of this complaint. I would either contact them or your credit card company to see what can be going on, on both ends.
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post #5 of 54
2/21/12 at 7:48am
I wouldn't be so quick to assume that the charges were related to that purchase. Card skimmers are a big deal right now. You may swipe your card at Target or Wal Mart and your number is taken. We had a $200 charge for the North Face website, where we have never bought anything. The bank called us and it was resolved. This has happened to us on several occasions. There were a couple of business in town that discovered skimmers at their registers. A lot of people's card numbers were stolen because of that. Skimmers are very common at gas pumps and ATMs.

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post #6 of 54
2/21/12 at 7:54am
I think I now what your talking about, but could you please explain skimmers, so I can be sure.
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post #7 of 54
2/21/12 at 9:49am
One form of skimming is when you install a small device that reads the card's magnetic strip in front of or instead of the card reader on an ATM, so the card number is recorded to internal memory or transmitted wirelessly to a nearby storage device. This is often paired with a small camera or keypad overly to record the PIN.

A more low-tech type of skimming can happen at restaurants, when the server takes your credit card and swipes it twice: once on the restaurant's credit card reader and once on a personal device that either stores the info or charges your card directly to a dummy merchant account owned by the server.

I certainly wouldn't say skimming is "very common", it is pretty easy for card issuers to find and crack down on skimmers based on standard loss prevention analysis techniques.
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post #8 of 54
2/21/12 at 10:24am
Yes! I hadn't used my card in weeks, ordered from the company identified in the OP, and the next day, started getting fraud alerts. Unfortunately it's still happening.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #9 of 54
2/21/12 at 10:30am
yes, twice in two months.

and there are at many other people stating the same thing on FB. I have talked to the company and they say they are aware of the problem .....

Sharon

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Sharon

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post #10 of 54
2/21/12 at 10:30am
Thread Starter 
Jason, great insight! I have been of a victim of skimming and this is not a similar incident. The difference between the incidents: my magentic strip info was duplicated to a fake card and the skimming incident involved fraudulent point of sale (POS) transactions at gas stations.

This most recent incident involved having actual card data including the security code and expiration which explains why the card was added as an authorized credit card on the iTunes account. The first time the card was compromised was ordering a copy of Quickbooks directly from Intuit (shortly after a purchase was made from C_ Products) which again requires more than just data on a magentic strip.
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post #11 of 54
2/21/12 at 10:39am
Will someone PM me the addresses you're referring to? I was just recently charged over $1100 in fraudulent charges which fortunately my bank caught and informed me about...and have been returned thankfully. But I'd like to make sure it wasn't the website you're talking about. Thank you!
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post #12 of 54
3/10/12 at 3:24pm
I would love to have someone PM me also with exactly who the company that is being referred to. I have had this happen twice, although not for a few years now but, I try to guard my cards and numbers like a hawk watching its' prey.
thank you, evelyn

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post #13 of 54
3/10/12 at 3:51pm
Considering CK Products is based in Fort Wayne, that's probably the company this thread is referring to.
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post #14 of 54
3/10/12 at 4:27pm
jason_kraft,
I thought perhaps that might be who the topic was about but, thank you for confirming it. As usual, you are very helpful!!!
evelyn

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post #15 of 54
3/10/12 at 4:32pm
I also had fraudulent charges on my ATM card, but a few months after my order from that company, still seems to be quite a correlation there.

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