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~ Honesty is the first chapter in the book of wisdom. ~  

post #1 of 4
2/5/12 at 11:50pm
Thread Starter 
Not more than a few days past, I asked a legitimate question about the latest issue of Cake Central magazine that we were assured would arrive in the mail, the first few days of January, 2012, but, did not.

Being away for a meeting, I've just logged back on to see if my question garnered a response, & lo & behold, I see my post with question, has been deleted.

Not at all unexpected, as deleting posts, as well as locking posts to any replies, seems to be the standard procedure if a subscriber is seeking information about missing magazines in the magazine forum. ( your customer service contact is not sufficient)


Now I see from the latest posts that the print magazine, which has been promised to be sent to subscribers soon, not once, but twice, will no longer be.

Since the demise of the print magazine couldn't possibly be a last minute decision, would it not have been kinder to inform subscribers from the very first moment it was decided the magazine was to be no more, rather than carry on as if all was well?


~ Truth allows you to live with integrity. Everything you do and say shows the world who you really are. ~
Respect for ourselves guides our morals; respect for others guides our manners.
Respect for ourselves guides our morals; respect for others guides our manners.
post #2 of 4
2/6/12 at 6:34am
will everyone be refunded? what was the reply they sent?
A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
post #3 of 4
2/6/12 at 10:00am
Actually warchild, this WAS the moment at which the decision was made but since you don't work here you have no actual insight into what is being done on a daily basis in this regard. We were working up to the last minute in trying to make this work in print. It didn't happen, so plan B is the path.

So now the decision is made, it has been communicated out to the subscribers, and the options moving forward are laid out.
post #4 of 4
2/6/12 at 10:03am
Quote:
Originally Posted by Tails

will everyone be refunded? what was the reply they sent?



Tails, you can read the announcement here -

http://cakecentral.com/cake-decorating-ftopicp-7258177.html#7258177

also, this should have been in your email if you are a subscriber. If you did not received this you may want to contact us to make sure we have the correct email address associated with your subscription.
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Cake Central › Cake Forums › Information › Cake Central Magazine › ~ Honesty is the first chapter in the book of wisdom. ~