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edible image on cookies

post #1 of 4
1/22/12 at 5:47pm
Thread Starter 
I'm using Icing Images circle frosting sheets on top of wet royal icing. I love this product, it tastes good and is easy to use.

One problem I need help with: the edges or borders are pulling up. The frosting circle is not really pulling away from my royal icing and leaving a gap between the royal and the circle, The edges of the circle are pulling the royal icing up with it and then it just makes it hard to get a pretty border around it because I have this little hill I'm dealing with.

So how do I make sure everything stays flat, and when I put my border on it looks clean.

Does anyone know how to fix this problem?

Thanks for your help
Kelly
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post #2 of 4
1/22/12 at 6:12pm
Im having the problem with the edges of the circles pulling up and getting stuck in my printer. I wish I could help, but I emailed icing images and never received a response. I am probably going to switch back to kopykake, since they cant be bothered to help with a problem.
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post #3 of 4
1/23/12 at 5:12am
Hi if the edges are coming up, chances are there is not enough moisture holding it down. Increase your moisture in your icing and then more importantly, make sure you are pressing the image down on the frosting.
Carolinagirl, we are very big on getting back with people, we take communication seriously, if we didn't get back with you, chances are something happened with the email. Please pm me your email address and when you emailed so I can find out why it is you never received a response. Please accept my apologies, but ireally need to find out what happend to the email. Thanks

Debbie
Owner
Icing Images, LLC
Picture Cake Equipment, Supplies for Edible Printing, Designer Electronic Cutting Sheets, Electronic Cutters
Follow us on www.Facebook.com/icingimages
www.icingimages.com
Toll Free 888-442-4648

Follow us on Facebook! www.f...

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Debbie
Owner
Icing Images, LLC
Picture Cake Equipment, Supplies for Edible Printing, Designer Electronic Cutting Sheets, Electronic Cutters
Follow us on www.Facebook.com/icingimages
www.icingimages.com
Toll Free 888-442-4648

Follow us on Facebook! www.f...

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post #4 of 4
1/23/12 at 7:12pm
Debbie,
Thank you for being concerned. I will see if I can track down the email so I can give you the details. Thank you again.
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