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Need opinions please about this email - Page 2

post #16 of 22
1/22/12 at 12:02pm
I really don't understand people like this. What is the point of this email?? If she's not comfortable with home based business, just move on! No need to send a snotty email expressing her displeasure.

As hard as it might be to do, I would probably just ignore it. She says no need to respond, so don't! If you feel you need to respond, you can use what vgcea said, or you could just say, "Ok, thanks for letting me know! Good luck with your wedding plans!"

That's it. Short, professional, and to the point. No need to dignify her rudeness trying to explain yourself or your business.
Before you ask- I'm licensed, inspected, insured, and all that jazz.
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Before you ask- I'm licensed, inspected, insured, and all that jazz.
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post #17 of 22
1/22/12 at 12:18pm
Quote:
Originally Posted by MimiFix

Quote:
Originally Posted by cakertainment

"... I will be sure to let my other five friends getting married know this valuebale information and to chose someone else. No need to respond to this last email."



The above statement from this woman is exceptionally odd. There was no need to add that she has five friends getting married. Really, who has five friends that are getting married in the near future? I thought the nasty email was a personal attack. In my opinion, the person who wrote this is not a bride looking for a wedding cake but rather she has another agenda. Perhaps a mean-spirited person who simply wants to hurt your feelings and is using your business as a way to attack.

Miserable people such as the sender must make others feel bad in order to feel better about themselves. If you feel the need to respond, I like vgcea's suggestion. Especially the part, "We understand that not everyone is comfortable with the degree of personalized service we provide thus we encourage you to select a cake provider that makes you comfortable."



I agree with Mimifix on this. It is just such an extreme response that it can't be as simple as that. I have heard of people just writing people randomly just to be mean. I even have heard of people e-mailing people on Craigslist just to antagonize them. I don't get, I think it's bizarre, but it does happen.

And if it was a real enquiry, legal or not, she is just a serious beeyotch.
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post #18 of 22
1/22/12 at 3:53pm
Thread Starter 
Thank you soooo much everyone! I did a little search on Facebook to see if I could find her and I sure did. She just seems like she is extremely miserable from posts I read. She just took it out on me. Funny how the bride I met with today loved the feel of coming to my home and booked on the spot, signed the contract and gave me a deposit! icon_smile.gif

I love the response and I will be sure to keep this in case I ever need it. I decided that it is a waste of my time to reply as it will only end badly and will not get me anywhere. I am the bigger person and I will be "professional" about it. icon_biggrin.gif

THANKS AGAIN!!!!
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post #19 of 22
1/22/12 at 4:12pm
[quote="cakertainment"]. She seemed a little "bridezilla" in prior emails but when I told her that I work out of my home and did not have a storefront this is the email I got after I explain I can keep cost a little lower since I do not have overhead to pay and that there are many awesome home bakers everywhere.

Not stating that in ANY way this is really your fault, but some people are just on a hair-trigger switch when it comes to being offended. You stated that you explained to her about why you are at home and that she may not know how many of us home bakers there are out there.
I remember another post where the baker responded to a client's complaint that maybe the client wasn't familiar with "from scratch" recipes. Whoa- this ticked the client off. She was EXTREMELY offended that the baker would assume anything about her.
This may be the case here. She was having a bad day, you made it sound like you assumed she just didn't know about home bakers, and she took it out on you.
Either that or I'm reading too much into it and she's just a b&^T%.
icon_lol.gif
life is short, get a cakesafe.
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life is short, get a cakesafe.
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post #20 of 22
1/22/12 at 4:29pm
Not every person who contacts a baker is the right client for them.
All the vendors that participate in a wedding are like contract players in a play. You really don't want to agree to do a play where you don't get along with the producer. Sounds like she doesn't have the tack to say, "You aren't what I'm looking for." with respect. That's her bad manners and in no way reflection on your talents.
I totally agree with not contacting her.
Won't be productive for either one of you.


As Debi says.."Next!"

mommachris

wife to David for 25 years
mom to 13 blessings
Nine who are still living at home that range from 22 to 4 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.

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wife to David for 25 years
mom to 13 blessings
Nine who are still living at home that range from 22 to 4 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.

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post #21 of 22
1/22/12 at 5:38pm
I would also add to the email " Since we do not have the high overhead that "bakeries" have we can be more selective in who we accept to make our creations for. We do not have to shlup cookies and other cake in the bins in order to pay our utilities or rent. We are also able to offer more personalized service than these other bakeries, Good luck in your endeavor (sp) as well as your 5 friends.


this girl is a total biatch...and even though she sent a shit letter you should be glad you are not doing her cake because she would be a bigger total biatch...
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post #22 of 22
1/22/12 at 5:45pm
Quote:
Originally Posted by leah_s

So I'm assuming that schools don't teach spelling any longer?



LMAO!! Good one, Leah!
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