Sorry, it took me so long to get back to this thread . . . and catch up with all of those who did reply.
Thank you to everyone: the good, the bad and the ugly. ALL of the information was helpful - and I am even glad to see some of the negativity on both sides. It helps us all grow, I hope.
When posting this, I never meant any intent to put any other bakers down - whether it was scratch, or box. Box is not my thing. That's just me. I don't like that all the preservatives and chemicals are added. It's a personal choice I made when opening up shop.
Do I hate box cake bakers? Absolutely not. My sister make fun-fetti cupcakes all the time. Sure, I tease her for it . . but I still love her

Yes, it would be very hard for me to say that my sisters fun-fetti cake takes the same amount of talent as my from scratch Orange Grand Marnier Cake with ganach frosting. And Yes, I do struggle with that BIG TIME, when I see and taste my competition. They are able to undercut my pricing tremendously because of the cost of their ingredients compared to mine. And the cost of their labor compared to mine.
But, life is not fair and we all hope to find that line of customers that 'prefers' our own talents.
Yes, I do struggle very much to buy a cupcake that was made from the box mix, that my sister can do at home. That's not being mean, that is just sharing my honest opinion. Does it make me a better person than her? no. Does it make my cake better than hers? Depends on who you ask. I am sure that my sisters kids would pick the fun fetti cupcake over my Grand Marnier cake.
Anyway . . to wrap this up . . . many things have changed for us. We are slowly (it's a long long road) finding our way . . we are changing our business plan on the fly to survive. And for now, we ARE surviving.
I just made a recent post here about our new direction. Although, we are ready to change once again, on a dime . . when the time comes.
It's a big world. There is room for everyone. And we are all entitled to get a little frustrated sometimes too. It's life.