Email left me shaking my head in disbelief... - Page 2

Is this person for real..?

Oh it would hurt alright. I would send back such a slapdown she'd feel it for a week.

All you need to say is that a cake for 40 people has a starting price of $X. The customer will either find a way to pay for the cake or they'll go somewhere else, but if you don't take them seriously you can be assured that they will go somewhere else (and will probably tell others about the lack of professionalism).

She's probably related to the bride who sent me a wonderful offer for me to "sponsor" her wedding by making a free cake for all of the "very influential people" who would be attending. I would also be able to go to the reception and give a little speech about my company, and she even sent me a flyer that described how much the advertising space in her ceremony program would cost if I wanted to also buy an ad.

I wouldn't even have answered that email. She's not a future client, she's an entitled leech. She's the one who will be calling wanting a refund for some vague imaginary reason if she ever does happen to order a cake.

Oh Lord, what a wet noodle. LAUGH for cripes sake. Of course the OP isn't going to be brutal, I wouldn't be brutal, it's in fun.

I wish I would get a customer asking to "sponsor" their wedding, I'd gladly offer them a 20% discount off a price quote 20% higher than usual.

cupadeecakes & Jason are right on IF one was to even reply.

Yes, and I think it's safe to say most people here do have the sense to know the difference between "in jest" replies in a vent thread, and what is the proper thing to say. Sometimes it's like a monitor drops in to chide the children to act professionally.

Are you serious? Who would think that this made sense to ask?

I wouldn't even respond to that foolish email. I would laugh it off and keep it moving. That email doesn't deserve a reply.

Wow.....I would have to reply to that amazingly rude and entitled email!

I love that she scoured the Internet for the best person to mooch off of! And since your cakes are the best in her area she has to know that you have nothing better to do than donate several hours and dollars to this birthday princess that would probably gripe and find fault with everything you did for her even if it was free...

I have daughters in their 20s as well and they would Never think of being so bold rude and demanding!
This email is really disgusting and you might want to direct her to our replies here re her email to give her a lil reality Check! ASAP...lol

I can understand dire situations illness or tragedy that can cause a financial distress like a natural disaster! And reaching out kindly for a little help...I love to help but that email was just rude and entitled , this girl was raised with either a welfare Mentality...the world owes me...or she was a spoiled princess that is a user and a taker!

I would also love to see her letters to the club that owes her a V.IP table and bottle service only the best of course asap! and the best designer where of course she deserves a private showing to pick out her free out fit because you know you only turn 21 once...and the catering company that will provide her and her esteemed guests Caviar , Champagne etc and will of course get in touch with Lady Gaga for her to donate her time to entertain this birthday girl as well because her 21st bday is this weekend
and she deserves Only the best and in a timely manner asap!

I would pass out if even my 13 year old behaved in such a selfish manner..I am blown away!

The email doesn't come off as particularly rude, bold, or entitled to me. We occasionally get emails from customers who don't want to spend much money (I don't see where in the email she requested a free cake)...sometimes we can work with these customers to make a more basic cake within their budget, and sometimes we can't.

great response- I used this tactic a few weeks ago for an anniversary cake. The client wanted a wedding cake but only had a budget of 80.00...I suggested she talk to her family and see who wanted to chip in for the anniversary couple and it worked- she was able to get enough money collected to get the cake she wanted

Jason, read the original email again. She says that she wants a super special cake, she doesn't have the money to pay for it, and would the OP make her a cake anyway "just because." That seems pretty entitled to me! There's a difference between someone asking for you to work with their budget and "make a cake for me that I can't pay for just because."

IMO that's reading a lot into the email...I prefer to defer judgment until I find out what the actual budget is. If it turns out to be $0, then I agree that the request is a little silly, but for all we know her budget could be $50, which might be enough for a small cake. Or she could get $200 as a gift from her parents to spend on the cake once she finds out how much it is.