So, I feel like a hug idiot right now. I had a customer pick up a birthday cake. She loves the cake, but later tagged me in a photo in Facebook thanking me for the cake and praising me for my work. Well, the birthday party is tomorrow, and dummy me left the H out of the word Birthday. I feel so badI cant even sleep. I tried to reach the customer, but was unable. I did text/message her and apologize. I did not tell her where the error was, but I informed her there was an issue with the cake and that I would either come by to try to fix the cake or refund her money. I had 4 other people including the customer look at the cake before it went out and no one caught the mistake. I never even noticed it until the picture was posted on FB. I dont think I can really fix it because the words are written in red on top of white cream cheese icing. What should I do?
post #1 of 18
10/22/11 at 1:09am