Cake Central › Cake Forums › Cake Talk › Cake Decorating › Another company with great customer service
New Posts  All Forums:Forum Nav:

Another company with great customer service

post #1 of 6
Thread Starter 
No, I don't work for either of these companies I am talking about today icon_biggrin.gif

I figured since I gave praise to BRP, I should give praise to Webstaurant Store also. I had ordered some items from them, which came very quickly, and they worked out perfectly for what I needed. (I used their sundae containers for individual cupcake containers). Anyway, they have this incentive where, if you provide feedback, photos, etc., on items you purchased from them, they give you store credit. So, I went online yesterday to leave feedback. One of my reviews involved powder free gloves that actually did have powder in them. This morning I got an email from the company advising that they are in the process of removing those items from their inventory, as they had been informed that this was a problem, and asking me if I would like store credit or another box of gloves sent, free of charge, to replace the ones that were to be powder free! And, they've already shipped them!

So, go check them out...I am very pleased so far!
post #2 of 6
I just love it when a store has excellent customer service...something that is dying out in today's stores!
Do unto others as you would have them do unto you.
Reply
Do unto others as you would have them do unto you.
Reply
post #3 of 6
I too love to hear some good positive storiesicon_smile.gifThanks for sharing. Will have to check this one out too!
I'm too blessed to be stressed!!
Reply
I'm too blessed to be stressed!!
Reply
post #4 of 6
Their sister company is The Restaurant Store, which I used to frequent. Their prices are fabulous, and so is their customer service.

It's a family business, very proper and faithful people.

You will enjoy dealing with them.

Theresa icon_smile.gif
post #5 of 6
Madicakes, would you mind sharing what size sundae cups you use and lids. Thanks.

Joanne usaribbon.gif
post #6 of 6
Quote:
Originally Posted by madicakes

(I used their sundae containers for individual cupcake containers).



If you don't mind me asking, which sundae containers did you find that worked out well?

Edit: whoops, the person above me asked. Sorry!
Started my business legally February 2012! Commercial kitchen and all!
Reply
Started my business legally February 2012! Commercial kitchen and all!
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Decorating
Cake Central › Cake Forums › Cake Talk › Cake Decorating › Another company with great customer service