Think about it - they had until 6 p.m. - you heard nothing. You then called and left them a message that their order was cancelled and then all of a sudden they paid! I don't think so . . .

Well it sounds like the general consensus is to return the payment and forget about the order and I would agree with this.

So what are you going to do?

Is this a wedding cake?

I think I would have sent it back, that's just too weird for me to be comfortable with. I have a feeling she is furiously baking and/or decorating as we speak.

"furiously baking or decorating" LOLLLLL!!

I agree with EVERYONE else. Refund and DO NOT engage with this customer. You contradict your own statements when you say "I need the money by XXX date or I just can't do it" then they pass said date and time and pay you and miraculously you can now do it. For some reason some people think they are doing US the favor with an exceptionally under priced order...enjoy your weekend instead!

Don't move your line in the sand. Red Flags are there for a reason...don't ignore them. If you want your customers to take you seriously then you have to stick to your guns. It is, after all, THEIR loss. Refund it. imho.....

I'm afraid she's baking right now. Hope everything goes OK.

She's a baking, lol

I agree with startip.

What are they thinking? You tell them the cake has been cancelled so they pay you? That saying "you snooze, you loose" is definitely applicable here. They are trying to guilt you into it because "I paid." I agree with everyone that you should send the money back and not make the cake. Your are setting yourself up for trouble.

NNNNNOOOOOO don't do it!!!!! I hope you didn't and if you did I hope it all works out for you!!! How rude can some people be? Not the OP the late payer person. Please tell us the outcome!

Alright, enquiring minds want to know! What did you do here? How did this turn out?

Well.....?????

looks like we are going to have to sit down and wait for her to get back to us!

If you decided to do it, I hope everything went well for you.

And....I see you posting in other threads today, what happened?

Business is business! You must stick to your guns as set forth in your policies or someone else will follow suit. Not worth the headache!

I'm hitting the "Stop watching this topic" button. CiNoRi, you have a community of fellow cake decorators whom you have let down. Not responding to let us know the outcome is one thing. And doing what we're guessing you did, making the cake, is quite another.
In your words:
I have been really nice about not pestering a customer for payment...
I hate being "the bad guy" and always feel guilty when i have to be tough...

Don't kid yourself. Not having the courage to honor yourself and your profession isn't "nice." It harms all of us, as it diminishes the respect that our profession deserves.

If my truth-telling does not strike you as "nice" if you feel embarrassed or indignant, please look outside yourself and think about your larger community.

Wishing you love and honor for yourself and the rest of us, too.

wow, shows a lack of respect for those of us who took the time to respond to op, and we don't hear an answer, We are not here to judge you, thus whatever, op, decided is up to op/her.

Hey, this has taken a nasty turn. Perhaps the OP hasn't been back on in a while. I know that I, too, have been guilty of forgetting about a post. I have such an insanely busy life (unfortunately) that once a crisis is over, I tend to forget about it and move on. Perhaps this OP has done the same. I don't see that as being a valid reason to jump on her.

No, she's starting other topics and commenting in other threads, that's why I posted what I did. She's here.

I agree, no reason to jump on anyone.


Startip you're being especially harsh for a new member, considering you just arrived to the thread.

She'll be back tonight I'm sure...I just reminded her by posting a link to this thread in another thread she started.


Can't wait to hear the outcome.

I don't think anyone is here to judge whether or not she did the cake...Just, Inquiring minds want to know! LOL

A final post from me. There is a difference between "judging someone" and "holding someone accountable." I threw down the gauntlet for accountability. Hey, maybe I spent too many years negotiating contracts (print industry not cakes) and my style is too hard-hitting for this forum.
I was challenging a lack of accountability, first to a contract, and second to a forum. Yes, cakestyles, I was new to the forum, but before posting, I checked to see that CiNoRi had started another forum and was posting on several others, while ignoring this one. And, yes, it was an assumption that the issue was again accountability not wanting to admit she'd made the cake? IF she made the cake? And now, even after 2 members have posted on another forum, asking CiNoRi to weigh in, still no word. A storyteller engages her audience in rapt attention, asking their participation, then walks off the stage before telling the ending. And now, before someone throws rotten tomatoes at me, I'll exit the stage! LOL.