I know I've touched on this subject before, but I just have to vent.
I was at the NY Cake Supply store on 22 Street this past week and one of the owners was answering the telephone. My God, how rude can a person be!!! All he said when he answered the phone was "Yes." And he had the caller on speaker phone! The caller hung up saying "Sorry, I must have the wrong number." Ten seconds later the phone rings again, the owner lets it go to voice mail...then he proceeds to play the message out loud! I could tell from the voice that it was the same person who thought she had the wrong number. And to top it all off, the message she left had to do with a credit she had; something I think is personal and should not be heard by customers.
I realize they are the "only game in town" and that they have a huge account with the Institute of Culinary Education, but couldn't they be a bit nicer and helpful? And that poor woman who works the register, she seems like a frightend little mouse!
I just know one day I'm going to go in there and be rubbed the wrong way. And if this happens, I will surely tell them off. I'm thinking about getting all my supplies from now on strictly from the internet anyway. I just hate having to go to that store!
I was at the NY Cake Supply store on 22 Street this past week and one of the owners was answering the telephone. My God, how rude can a person be!!! All he said when he answered the phone was "Yes." And he had the caller on speaker phone! The caller hung up saying "Sorry, I must have the wrong number." Ten seconds later the phone rings again, the owner lets it go to voice mail...then he proceeds to play the message out loud! I could tell from the voice that it was the same person who thought she had the wrong number. And to top it all off, the message she left had to do with a credit she had; something I think is personal and should not be heard by customers.
I realize they are the "only game in town" and that they have a huge account with the Institute of Culinary Education, but couldn't they be a bit nicer and helpful? And that poor woman who works the register, she seems like a frightend little mouse!
I just know one day I'm going to go in there and be rubbed the wrong way. And if this happens, I will surely tell them off. I'm thinking about getting all my supplies from now on strictly from the internet anyway. I just hate having to go to that store!
You'll find the nicest people ever right here!!! My hubby is from Albany, NY. We were visiting there a few years ago & were at Lake George. I dared his brother (who's a Albany cop) to wave & say hi to everyone we passed by. He loves a dare so he did it. The people were so shocked that they would stop & say wow! Then later we saw a few people he had done that to & you know what??? They were spreading the cheer! We actually saw them saying hi to people they passed!!!!! It's not hard to pass a little love someone's way to change their attitude!! Even if it is just for a minute! Like we say down south... KILL EM' WITH KINDNESS!!!!!!!!!!!!!!! My in-laws love visiting here because it is so nice & friendly. We even wave at people when we drive... not all people just the ones that look familiar.
