So I told the dad to bring the cake back we could look at it see if its fixable or what may have happened but he acts like he wants a whole new cake.
This is not the first time customers have picked up a cake from my shop and just "throw it in the back seat" so to speak, I just don't understand them its like you spend so much on the cake and its the centerpiece but yet instead of putting in the back of the SUV on a flat surface they put the beer there, really??? Even after warnings of what may happen.
Sorry for the vent, but do you all use forms that they have to sign when they pick up the cake that everything looks ok and your not responsible after it leaves the shop?? If so can I have a copy of it lol
I don't have time to do another cake but I don't want this girls graduation party to be ruined either, what to do?????