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Refunding Deposit, HELP!! - Page 23  

post #331 of 413
What did you do with all those cakes you had at your house after the emergency?

Really sorry about your son. thumbsdown.gif
post #332 of 413
Thread Starter 
The cakes weren't at my house. In Texas we don't have a cottage foods law yet, though I'm hoping our governor signs it this week!!! The cakes stayed in the walking of the kitchen I use until Monday. For those people that wanted their cakes still, I delivered their cakes to them, along with a refund or credit (their choice). For those that no longer wanted their cakes, I took them down to a few of the churches around town so they wouldn't go to waste. The Ruela's cake was one of those that was donated, since they were on their honey moon.
post #333 of 413
Quote:
Originally Posted by KalisCakes


5) The number of customers I've had in my lifetime... too many to tell you off the top of my head? Last year alone (June-April) I had 62 wedding cakes, which doesn't include grooms cakes, graduation cakes, shower cakes, bday cakes, etc.



I hope that's the truth and not an exaggeration, since it's posted here and will probably be used against you (i.e., someone making sure the local sales tax authority has received their fair share, as well as Uncle Sam) - although, if you've done that many cakes, I don't understand why you would have so few photos of your own on your web pages and so many of cakes that were made by others...

And while I sympathize with the situation about your son, if the cakes were made, why didn't you have a friend or relative go to your house so that the cakes could be picked up? If it were me, I'd make sure those cakes went out. Not that I can't empathize - I've had two sons who were hospitalized myself (one almost died and had emergency brain surgery, and the other was hit by a car while crossing the street).

I'm sorry to be such a pain, but I really think your story is more than a bit suspect. You really need to keep in mind that everything you post here can also be used against you. If you say he was in the hospital and you have proof, I hope you do - because I have a feeling this is not going to go away simply because you give them their money back... you've cheesed a few too many people off and I think this is just the beginning.
post #334 of 413
Hi Kali...Just wanted to say keep your head up. I worked at and managed a small business before I moved on to my "big kid" job, and I think thats where most people are trying to pin you as being deceptive...You made some moves that were, odd. Just odd business practices, that don't work. Hindsight, huh? =) I think you will come out of this entire situation a better business woman. Good luck! Hope your son is healthy and you are seeing some light at the end of this messy tunnel!!!
post #335 of 413
You might want to get your web person to take care of the photos you've got on The Knot too.
post #336 of 413
Quote:
Originally Posted by WykdGud

I hope that's the truth and not an exaggeration, since it's posted here and will probably be used against you (i.e., someone making sure the local sales tax authority has received their fair share, as well as Uncle Sam)


How exactly can the fact that OP made 62 cakes in the last 12 months be "used against her"? Do you know something we don't about how much revenue her business collects and how much tax she pays?

Or do a couple customer complaints against a business automatically mean that the business owner is a lying tax cheat?

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I'm sorry to be such a pain, but I really think your story is more than a bit suspect.


What specifically about her story is "suspect" that she hasn't already addressed?
post #337 of 413
Quote:
Originally Posted by Texas_Rose

You might want to get your web person to take care of the photos you've got on The Knot too.



Really?? You say you had someone running your facebook and website for you and didn't know there were cakes posted that weren't yours? So, your computer tech came on CC and pulled off pics to post without your knowledge?

And, as long as I'm posting, I have a few other questions...when the bride's father was talking with your husband, why didn't he write down the mailing address at that time? Or, why didn't you get it during your first communication with them after the wedding before things got ugly? Or just send a text asking for the info the day after? You keep saying they won't send it to you, but why didn't YOU call them immediately and write it down while on the phone with them? And, while you were at the hospital with your son, couldn't you have stepped out for 5 minutes to at least send out a group text alerting customers that you weren't going to be able to deliver?

I'm truly sorry your son was sick. I'm sorry things have gotten bad for you. I refuse to jump to any conclusions, but all the information coming together makes it hard to believe as a series of bad mistakes. I wish you and your family all the best. All this drama has to be upsetting for your little boys too, and it's a shame.
post #338 of 413
Quote:
Originally Posted by Bri122005

Really?? You say you had someone running your facebook and website for you and didn't know there were cakes posted that weren't yours? So, your computer tech came on CC and pulled off pics to post without your knowledge?


It's actually pretty common for web designers to look at Google Images (which automatically pulls pictures from web sites including CakeCentral) if they need to fill out a web site with additional images.

Back in high school I did this quite a bit on web sites for clients (this was well before Google Images but there were other image search tools available), before I became aware of the concept of copyright extending to online images created by others.
post #339 of 413
Quote:
Originally Posted by Texas_Rose

You might want to get your web person to take care of the photos you've got on The Knot too.



This is what makes the least sense to me as I've followed this. I am wondering why or how a web designer would even really know to create an account on Cake Central and then search for cake photos to add to a person's website. Wouldn't that person ask the customer for photos instead of spending the time searching for photos online? And would a web developer create an account on the Knot or Facebook and put said photos on those sites as well? Maybe they would....but it seemed odd to me. I've tried to give the benefit of the doubt to the OP through this, but it is becoming increasingly difficult.
post #340 of 413
The only thing I can't figure out is why you couldn't possibly have anyone, even from the kitchen you rent, deliver that wedding cake? If it was made...and the wedding was that day....there had to be ONE person in that whole town you could hire to deliver that completed cake? That's something I don't understand. I think if I had a completed cake and I were in a coma, I'd subconsciously dial my cell phone and beg somebody to deliver a wedding cake. haha. So...I don't understand that. If the accident happened before you finished the cake, that I understand. If the cake was finished....I do NOT understand.

Copied pictures on The Knot? Uh oh....

Anyway....still not trying to be mean...I just can't comprehend the non-delivered cake thing if they were sitting all done in a cooler...any cooler...anywhere....the bride probably would have gone to get it herself if she would have known where to find it....

I mean...one time I was delivering a couple cakes and I ran over a piece of metal in the road (small, didn't know what it was at the time) and it totally deflated my tire. I immediately called my client to have someone sent out to pick up the cakes from my car while I waited to get help. (She was a member of AAA so she pulled some strings to get me some help, while sending someone out there to help me as well)....

That's the thing about this job....there are no sick days....and if we get sick...or something happens...we have to MAKE things work....unless we are on life support or something.
post #341 of 413
Quote:
Originally Posted by jason_kraft

Quote:
Originally Posted by WykdGud

I hope that's the truth and not an exaggeration, since it's posted here and will probably be used against you (i.e., someone making sure the local sales tax authority has received their fair share, as well as Uncle Sam)


How exactly can the fact that OP made 62 cakes in the last 12 months be "used against her"? Do you know something we don't about how much revenue her business collects and how much tax she pays?

Or do a couple customer complaints against a business automatically mean that the business owner is a lying tax cheat?

Quote:
Quote:

I'm sorry to be such a pain, but I really think your story is more than a bit suspect.


What specifically about her story is "suspect" that she hasn't already addressed?



You know, I'm starting to think you've got a little crush on me... you really should try not to be so obvious. icon_lol.gif

What I posted was called a WARNING. You know, because if she really had done that many cakes, she could have posted her own photos instead of culling them from the internet. And if she really hadn't done that many cakes, one of her unhappy clients may try whatever angle they can to seek revenge. I was trying to give her a heads up, it wasn't an accusation - stop trying to look for things to pick an argument with me.

The things that are suspect to me are obviously not apparent to many others ... I don't need to go into further because as soon as I point out inconsistencies, I'm accused of trying to start drama. Whatever.

I just don't believe much about this story other than the OP is a bad businesswoman, and she has many unhappy clients after taking their money and not giving them their cake.

Funny though how the story changed from "they didn't pay the remaining balance and I went to bed without making the cake" to "the cake was done, but my son was rushed to the hospital and the cake was donated". I must be reading between the lines though... Heh.
post #342 of 413
Quote:
Originally Posted by WykdGud

The things that are suspect to me are obviously not apparent to many others ... I don't need to go into further because as soon as I point out inconsistencies, I'm accused of trying to start drama. Whatever.


Please do point them out, I'm curious specifically what you were referring to. Why are you all of a sudden so shy about starting drama? icon_wink.gif

Quote:
Quote:

I just don't believe much about this story other than the OP is a bad businesswoman, and she has many unhappy clients after taking their money and not giving them their cake.


Many = 2?

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Funny though how the story changed from "they didn't pay the remaining balance and I went to bed without making the cake" to "the cake was done, but my son was rushed to the hospital and the cake was donated".


I don't remember the "went to bed" story in this thread, do you have an in-context quote?
post #343 of 413
Quote:
Originally Posted by Kitagrl

The only thing I can't figure out is why you couldn't possibly have anyone, even from the kitchen you rent, deliver that wedding cake? If it was made...and the wedding was that day....there had to be ONE person in that whole town you could hire to deliver that completed cake? That's something I don't understand. I think if I had a completed cake and I were in a coma, I'd subconsciously dial my cell phone and beg somebody to deliver a wedding cake. haha. So...I don't understand that. If the accident happened before you finished the cake, that I understand. If the cake was finished....I do NOT understand.

Copied pictures on The Knot? Uh oh....

Anyway....still not trying to be mean...I just can't comprehend the non-delivered cake thing if they were sitting all done in a cooler...any cooler...anywhere....the bride probably would have gone to get it herself if she would have known where to find it....

I mean...one time I was delivering a couple cakes and I ran over a piece of metal in the road (small, didn't know what it was at the time) and it totally deflated my tire. I immediately called my client to have someone sent out to pick up the cakes from my car while I waited to get help. (She was a member of AAA so she pulled some strings to get me some help, while sending someone out there to help me as well)....

That's the thing about this job....there are no sick days....and if we get sick...or something happens...we have to MAKE things work....unless we are on life support or something.



word. thumbs_up.gif

aWykd...I think that was another cake...like a birthday or something. Maybe I'm wrong...This whole thing is making my brain hurt.
Jenn

you don't have to say a whole lot to mean a whole a lot.
Jenn

you don't have to say a whole lot to mean a whole a lot.
post #344 of 413
Quote:
Originally Posted by jason_kraft

I don't remember the "went to bed" story in this thread, do you have an in-context quote?



Your failure to keep up with the "story" doesn't require any extra effort on my part to keep you informed. I'm sure you know how to navigate the pages in this thread... Have fun.
post #345 of 413
Quote:
Originally Posted by Kitagrl

The only thing I can't figure out is why you couldn't possibly have anyone, even from the kitchen you rent, deliver that wedding cake?


Agreed there...I'm constantly paranoid about breaking down on the way to a delivery and planning out contingency strategies on the fly.

But then again hindsight is 20/20, and if was at the hospital with my child in critical condition I probably wouldn't be thinking too clearly.

@wykd: Concession accepted.
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