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Venting: "They taste like cake, not cupcakes."

post #1 of 47
5/5/11 at 11:44am
Thread Starter 
Wtf does that even mean? Did you ever have any one tell you that? I am baking for a wedding as a favor (at my expense) and this bride has never even thanked me.

My husband works with her husband so I am trying to make nice, but seriously, how many samples do you make for people? Her husband told me that the 3 cupcake flavors I made were fine for the wedding and also said the 6" tier cake design for the top of the cupcake tower that I proposed was perfect.

I spoke to her for the first time today and she doesn't like anything and acted as if I work for her. Grrr! I am ready to say that I don't think I can handle this and walk away. I just don't want things to be weird for my husband. /sigh

Any suggestions? Thanks for listening. icon_sad.gif
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post #2 of 47
5/5/11 at 11:53am
I would be very leery of doing anything for a person who would need the concept of cupcakes (cake in a cup? hello?) explained to them.
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post #3 of 47
5/5/11 at 11:53am
Yeah... fire her as a "client".

"Ummm... a cupcake *is* cake sweetie and if you don't like what I've baked then maybe you need to go and PAY for your wedding cake."

I'd honestly have a conversation with her and let her know that you don't think that you will be able to work together and leave her time to fond someone else.

That stinks that she's acting like a super diva. I mean for her to expect to get nice service is one thing, but she shouldn't be treating you like that.

Tell her how it works in real life. You get ONE tasting... either you like it or you don't. If you do then great... we'll work together. If you don't then please pass through the door and find another baker. No way should you be making anymore smaples for her unless she pays for them.
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post #4 of 47
5/5/11 at 11:59am
LOL I would of said to her ok well since you know so much about cupcakes, bake some up for me so I can taste what a cupcake is supposed to taste like..

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post #5 of 47
5/5/11 at 12:01pm
Thread Starter 
Thanks guys, your replies helped. The wedding is a little less than 6 weeks away. It's for about 100 people. That's enough time for her to find someone else isn't it?
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post #6 of 47
5/5/11 at 12:02pm
icon_confused.gif Id ask what she expected them to taste like!

Cant she read - cup'CAKE' icon_lol.gif
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post #7 of 47
5/5/11 at 12:04pm
Quote:
Originally Posted by Takeelah

Wtf does that even mean? Did you ever have any one tell you that? I am baking for a wedding as a favor (at my expense) and this bride has never even thanked me.

My husband works with her husband so I am trying to make nice, but seriously, how many samples do you make for people? Her husband told me that the 3 cupcake flavors I made were fine for the wedding and also said the 6" tier cake design for the top of the cupcake tower that I proposed was perfect.

I spoke to her for the first time today and she doesn't like anything and acted as if I work for her. Grrr! I am ready to say that I don't think I can handle this and walk away. I just don't want things to be weird for my husband. /sigh
Any suggestions? Thanks for listening. icon_sad.gif



May I ask a couple of questions? Are the husbands on the same level or does one work above the other? Did you and the bride discuss flavors prior to your making samples? Yes, the groom has a "say" however, we all know he really doesn't at the end of the day. Is the favor for your husband or are you both friends with the couple?
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Angelou
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"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Angelou
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post #8 of 47
5/5/11 at 12:09pm
With how she has treated you, I would say walk away and it is up to her to find someone to do her cake in 6 weeks. You are very nice for offering to do this and even nicer for worrying about if she will have time to find another baker icon_wink.gif . The bottom line is that she is unhappy (she doesn't know that a cupcake is cake and will taste like such) and she has already been a pain. You were nice enough to offer the cake and samples for free. Your husband shouldn't feel weird about this because the BTB was obviously looking for something else-I would let that be her own problem to solve. thumbs_up.gif
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I am a scratch baker working towards becoming a decorator, too Man, I hope practice really makes perfect
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post #9 of 47
5/5/11 at 12:10pm
OMG! I can't believe the lady really said that to you. Honestly, what did she expect it to taste like?
I agree w/everyone, you don't need to be doing any favors for people who are not appreciative. If it were a client that was paying then maybe I'd understand but as a favor, NO WAY!
I think 6 weeks is plenty of time, she'll have to pay a pretty penny for it, but I think she deserves it after treating you that way!
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post #10 of 47
5/5/11 at 12:18pm
Quote:
Originally Posted by lilmissbakesalot



"Ummm... a cupcake *is* cake sweetie and if you don't like what I've baked then maybe you need to go and PAY for your wedding cake."




totally agree!!!!

run from this one, you dont need clients like this!
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post #11 of 47
5/5/11 at 12:19pm
Thread Starter 
Quote:
Originally Posted by Mamasan

May I ask a couple of questions? Are the husbands on the same level or does one work above the other? Did you and the bride discuss flavors prior to your making samples? Yes, the groom has a "say" however, we all know he really doesn't at the end of the day. Is the favor for your husband or are you both friends with the couple?



Sure! icon_smile.gif Our husbands are on the same level.

Yes, they told me which ones they wanted to try. (One which was a champagne with chocolate dipped strawberries on top, which was expensive to make).

I have never met them. I send cupcakes to work w/ my husband from time to time and the groom-to-be loves them, so that's why he asked me. I said no because I am not a professional baker, and he and my husband talked me into it.

As for the husband not having a say, I am lucky that I got a response from someone. And that's only because I made my husband bug him to answer my email. She never responded to me except for once.
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post #12 of 47
5/5/11 at 12:32pm
Quote:
Originally Posted by lilmissbakesalot

You get ONE tasting... either you like it or you don't. If you do then great... we'll work together. If you don't then please pass through the door and find another baker. No way should you be making anymore smaples for her unless she pays for them.



That's the situation in a nutshell. thumbs_up.gif
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post #13 of 47
5/5/11 at 12:39pm
Quote:
Originally Posted by Takeelah

Quote:
Originally Posted by Mamasan

May I ask a couple of questions? Are the husbands on the same level or does one work above the other? Did you and the bride discuss flavors prior to your making samples? Yes, the groom has a "say" however, we all know he really doesn't at the end of the day. Is the favor for your husband or are you both friends with the couple?



Sure! icon_smile.gif Our husbands are on the same level, yes.

Yes, they told me which ones they wanted to try. (One which was a champagne with chocolate dipped strawberries on top, which was expensive to make).

I have never met them. I send cupcakes to work w/ my husband from time to time and he loves them, so that's why he asked me. I said no because I am not a professional baker, and he and my husband talked me into it.

As for the husband not having a say, I am lucky that I got a response from someone. And that's only because I made my husband bug him to answer my email. She never responded to me except for once.



Wow - You weren't kidding when you said you were doing it as a favor. I would have a sit down with your husband and explain why you aren't going to do this "favor" anymore.

Then I would email the groom and blind copy yourself so nothing is misconstrued and politely explain the following: "Cupcakes are in fact cake, just much smaller versions. I provided samples of the flavors you requested and I do apologize that none of them met with your approval. I am not a professional baker and I would like to suggest that you consult with one so that you can have the confections that will exceed your expectations on this most important day. Thank you. "
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Angelou
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"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Angelou
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post #14 of 47
5/5/11 at 12:44pm
LOL Sorry, I don't have any advice, but that would have been extremely hard for me not to bust out laughing as I'm doing now! lolol
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post #15 of 47
5/5/11 at 12:47pm
Quote:
Originally Posted by Mamasan



Wow - You weren't kidding when you said you were doing it as a favor. I would have a sit down with your husband and explain why you aren't going to do this "favor" anymore.

Then I would email the groom and blind copy yourself so nothing is misconstrued and politely explain the following: "Cupcakes are in fact cake, just much smaller versions. I provided samples of the flavors you requested and I do apologize that none of them met with your approval. I am not a professional baker and I would like to suggest that you consult with one so that you can have the confections that will exceed your expectations on this most important day. Thank you. "



I like it Mamasan, very professional.
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