When I bought an ipod from BestBuy they tried to sell me the extended warranty. Best Buy makes more money on extended warranties than they do on actual sales, I suspect, the way they push, push, push them on you. The salesman even went so far as to say, " this particular ipod model has been having lots of problems, with a warranty you won't have to worry about it." I asked him why his company was selling me a product that they knew was having lots of problems, and should I go to another store that doesn't do that? That shut him up.
Regarding Kitchenaids. Their customer service is very good about keeping you happy, even after the warranty expires. I have a friend who recently got a brand new replacement shipped to them 6 years after the warranty expired.
And the problems that have been reported with the new owners of kitchenaid are not quite accurate, as I understand it. What happened is that the new owners changed a couple of the gears to plastic so that if the machine was overburdened to the point of burning out the motor, the gears were designed to break just before that point. Makes sense when you consider the cost of replacing a few gears as opposed to replacing a whole motor. Unfortunately, word spread about the plastic parts without the explanation of why they were being used.
People couldn't get over the association of a change from metal to plastic as meaning lesser quality in their eyes. Kitchenaid, unable to change this perception, eventually changed the gears back to metal, just to stop the chatter. Unfortunately, it's harder to stop these rumors than you'd think, as people still warn others about the plastic gears, long after they stopped making them that way.
Housework makes you ugly.
It's marshmallow, not marshmellow! Aaargh, I have the strangest pet peeves!
Housework makes you ugly.
It's marshmallow, not marshmellow! Aaargh, I have the strangest pet peeves!