I was directed to put a table top on the barrel, which I did, and then when I set the cake up it collapsed!! I spoke to the organiser, and took the top and bottom tiers away to repair them (an hours drive each way) on return I set the cake up again (with an audience of the guests) on the same table (in hindsight perhaps not the brightest idea) I took photos, and went to collect the boxes etc to leave, when it fell again!! (the only reason I can think of is that the table was bumped) I was absolutely mortified and did my best to repair the cake on site to a presentable standard (removing the pillars and putting the car on a bar)
I made contact on the Monday following the wedding and asked for a meeting to discuss the disaster. I have only just heard back from them (via e-mail) and they want me to come up with a suitable compensation.
My question is - what should I do? I can take some responsiblity, but given that the cake was stable when I tested it at my shop, and the table provided was not - how much compensation should I be offering? any advice appreciated!