Sorry this is so long, but I feel like crap! - Page 4  

Oh boy. I was not referring directly to you.
And there have been trolls on here.

I'm not suggesting the poster here is a troll, and in fact I looked at her site and her cakes are beautiful. I'd be very proud to have one of her cakes.

Having said that first, an IP address is so easy to change. Change your computer, new IP address. Change your modem, new IP address. There are so many different ways your IP changes. It's a pain too because all my saved passwords have to be resaved when it happens, and when you don't remember them, UGH.

kookycutter, I have to say. I just saw your all green dessert table, and it's incredible. I love the concept and the execution of it.

Oh my. What a drama- my toes curled just reading it, and not in a good way.
We've all been there, against our better judgement. I can think of so many times I went above and beyond only to be burned. Truth is, you train your customers. If they are rude, inconsiderate and flaky, you need to look at yourself.

I think you've recognized that this is mostly your fault. For all the reasons already posted, and for not setting boundaries- "I know you would like to speak on the phone, but I need everything in writing, so email is the best way to make contact, plus I have several orders I am completing. If you are uncomfortable with this, I understand, and best wishes in your search."
"I understand you are upset that things are not up to your expectations, but with the rush order and no signed contract until the last minute, this is what I can produce for you. You may enjoy the cake, or drop the cake off and receive a refund, those are your options. Which would you prefer?"
If someone is being petty, you can acknowledge their needs while still setting appropriate boundaries.

Another thought (one I am currently instating)- no orders under a certain amount of money for cakes around the holidays!!! If you take orders for a day or two after a holiday, you will be working on that holiday! Not worth it.
All easier said than done, I'm afraid, and my heart goes out to you and your now worn-out, upset and drained self.

I know a caterer who put right on his website "No weddings under 200 guests during May - August."

So I'm fake too, cause I thought the attacks were kind of unneccssary and gave the OP some support. What a beeyotch of an attitude.

And like someone else said venting on here has caused them problems in their local area. God forbid protecting our businesses is more important then trying to prove ourselves to K8 and the other doubters.

Part of me wonders, kookiecutter, if you aren't equally upset with yourself as you are the customer because you know you should have stopped the madness at so many different places along the way? Your heart was in the right place, and I have no doubt you did learn a lesson here.

Who are you, to speak to someone like that? There are many people without photos (myself included) for various reasons. One being rude *demands* for tutorials or just innappropriate comments in general. Why would you antangonize the OP? Perhaps to turn the focus to yourself? This reminds me of school yard bullying, shoving people into corners.

Live and learn...we've all done it, it happens. Don't beat yourself up too much.

Wait...so when you left her house to go remake the order, did you take the money you had just returned to her back?