Wedding Fondant Peeled Off By Maitre'd??
Decorating By bdrider Updated 22 Nov 2010 , 6:30pm by cownsj
It was like a horror show... I walked into the back room to find 5 people standing there FROZEN when they saw me - the maitre'd had latex gloves on and a PILE of fondant on the floor!!!...
Throws it on the floor? That's another weirdy weird mcWeirdikins part.
Sounds like some kind of fonda-rage-ic head trip or something.
I mean he couldn't even pull over a garbage can and toss it in as he goes he's gotta make a mess on the floor to be shoveled up later and then cleaned off.
The whole thing is truly unfortunate but that makes it psycho.
Deep seated rage against the rolled stuff.
Truth be told... when I saw the slices being served I grabbed a server and asked to be brough to the room.... NO ONE expected me to barge through the doors but as a fomer waitress I had NOOO problem doing so. My words were rather harsh... and NO ONE said a word other than "oh we are sorry.... sooo sorry.... " but when I finally left these people alone with the remnants of a beautiful cake in the back hack room and went back to the wedding I would have thought SOMEONE would have had the decency to check on the bride and grooms slices... at least before I had the opportunity 5 minutes later.. Which they did not. SO I had to barge BACK IN to the hack room again... and demand a presentable slice.
I did not charge te bride nor did I tell her what happened.. I didnt want her to have to be upset on her day and I'm quite sure this was more upsetting to me than anyone else.. But the fact that they left the fondant on some of the slices made it look even more bizarre that one plate had it and looked lovely and the other plate next to it had it missing and missing clumps of buttercream ( on a chcoclate cake by the way so it REALLY stood out where it was missing the white buttercream).
And perhaps the maitre'd would prefer his future meals to have that potato skin removed... or maybe the napkins on the place-settings should all be UNfolded from those pretty designs they are manipulated into as the napkin just gets unfolded anyway, right? Maybe that would make his ballroom look pretty?
Unless directed by the bride or groom to do so, he had no business doing that.
However, having said that, I saw a special on tv on weddings in Disney World. They showed the cakes being decorated, put out, the cutting, then in to be sliced. And yes, as they cut each slice they peeled off the fondant. At about 5:33 into this video that is 6:07 long, you'll see them doing it.
I also wanted to point out in this video that you should look to see how thin they're cutting the pieces of cake, and how wide they are. THAT'S how I see people cut wedding cake around here, so that it fits the plate better. Just an FYI on how servings sizes don't add up to what we tell clients, not that it has anything to do with this topic
It was like a horror show... I walked into the back room to find 5 people standing there FROZEN when they saw me - the maitre'd had latex gloves on and a PILE of fondant on the floor!!!...
Throws it on the floor? That's another weirdy weird mcWeirdikins part.
Sounds like some kind of fonda-rage-ic head trip or something.
I mean he couldn't even pull over a garbage can and toss it in as he goes he's gotta make a mess on the floor to be shoveled up later and then cleaned off.
The whole thing is truly unfortunate but that makes it psycho.
Deep seated rage against the rolled stuff.
I agree. The entire scene looks very unprofessional! Fondant on the floor? What is up with that? I wonder what else they do behind the scenes?
I would contact the venue and raise Hell! They had no right to do that! Who gave them permission?
Oh....that makes me so mad!
I saw a special on tv on weddings in Disney World. They showed the cakes being decorated, put out, the cutting, then in to be sliced. And yes, as they cut each slice they peeled off the fondant. At about 5:33 into this video that is 6:07 long, you'll see them doing it.
That's unbelievable. I would be more than upset if someone did that to one of my cakes. I see eating the fondant and any parts of the outside as part of the overall experience of the cake.
I have heard of the fondant being pulled off and seen a buttercream cake that was trimmed with a fondant ribbon the ribbon pulled off. While I havent done many fondant covered cakes. No one has pulled the fondant off the cakes, they ate the fondant and liked it. I specifically asked.
Also, I have Taken a class with Jennifer Dontz and she has a lovely recipe for a chocolate fondant that is to die for. I could not see anyone pulling her fondant off prior to serving as it tastes wonderful.
Sorry the orginal poster had such bad experance.
I have heard of the fondant being pulled off and seen a buttercream cake that was trimmed with a fondant ribbon the ribbon pulled off. While I havent done many fondant covered cakes. No one has pulled the fondant off the cakes, they ate the fondant and liked it. I specifically asked.
Also, I have Taken a class with Jennifer Dontz and she has a lovely recipe for a chocolate fondant that is to die for. I could not see anyone pulling her fondant off prior to serving as it tastes wonderful.
Sorry the orginal poster had such bad experance.
Another thing that makes me angry is that hardly anyone had the opportunity to DECIDE if my fondant was fabulous or not.. And again... why only SOME of the slices?? Thats even more bizarre....
While I am outraged that matre'd would do this, I will say that when my husband and I first took the Wilton classes, all we knew of fondant was the Wilton stuff. YUCK. (Of course, my husband who doesn't even like sweets, loved it) But when we did cakes for family and friends we would tell them that it's ok if they don't want to eat the fondant, we won't be offended one bit. Some people put it on the side of their plates but most ate it and said they liked it (I'm sure it was the atmosphere of the event, along with the flavor of the cake and icing that went with it). We eventually knew people were not just "being polite" when they would tell us what part of the fondant decorations they wanted off their cakes to eat first. Then out came SI and we just stopped saying it altogether.
As far as the poster who would smack the hand of the person taking the potato out of their skins. Heck yeah, let them, then I ask if I can have their skins. mmmmmmmm best part of the potato... lol I mean, geez, don't we just eat the potato just so we can have the skin? hahaha
Unbelievable ... the maitre'd should not have assumed your fondant didn't taste good. After all, it wasn't prepared by the kitchen staff in their kitchen. Makes you wonder what they typically serve for special events. The adage about assuming is true.
I primarily do real butter buttercream only cakes but use fondant decor...I'm not one for the taste of fondant and I tell people they can peel it off. However, one cake I did I ate a slice of it and it had the fondant on it and it was good. The fondant took on the taste of the buttercream. This was a cake that had sat out for a while so the buttercream and fondant were both pretty soft. It was really delicious! It almost blended into the buttercream but had a bit of texture to it.
Point is, perhaps the fondant is not that big of a deal when it has had time to meld with the underlying buttercream. And it should be up to the people who are being served whether they will eat it or not. I hate it when people try to make my decisions for me--no matter how 'well intentioned'.
Unless directed by the bride or groom to do so, he had no business doing that.
I agree! The cake belongs to YOU until the bride pays for it then it belongs to the BRIDE. Unless instructed to specifically alter the cake in any way the venue had absolutely no business mucking up that cake. Who are they to decide whether guests like fondant or don't like fondant???
I'd have been horrified as well.
bdrider, Do, please, let us know how this awful situation is resolved. I wonder, did the venue charge the bride and groom a "cake cutting fee"? If so, that should absolutely, positively, be refunded to the couple IN FULL!
I would have been horrified and FURIOUS! That was not the decision for the matre'd to make.
However, having said that, I saw a special on tv on weddings in Disney World. They showed the cakes being decorated, put out, the cutting, then in to be sliced. And yes, as they cut each slice they peeled off the fondant. At about 5:33 into this video that is 6:07 long, you'll see them doing it.
Thanks for sharing this video. I've never seen this behind the scenes of the Disney wedding cakes. It was really neat to see how they do it.
While I'm not surprised that the fondant was pulled off (they nay have been instructed to do so by the bride?). I am surprised that they put it on the floor!!! Really???? Into a trash can would have been better!
the maitre'd had latex gloves on and a PILE of fondant on the floor!!!
I hope none of her guests were allergic to latex! Touching food with latex gloves can set off an anaphalactic (sp?) allergic reaction.
Come to think of it, I can't ever remember seeing any sugar flowers or other decorations from wedding cakes being served to anyone. Could that be because there isn't enough to give to everyone? What do they do with the sugar flowers and decorations?
It's the customer's decision to peel off fondant not the maitre de. He should have better things to do instead of throwing fondant on the floor. I would have loved to see the looks on their face when you walked in!
Indydebi is right about the health aspect of their actions.
My intention was not to insult people who like fondant. To anyone whose feelings were hurt, I apologize.
I like some things others would consider weird like grilled p &j sandwiches. I'm not going to be bothered if someone says "Eeeeew". I realize there are cultural taste differences and it doesn't bother me when my Asian friend talks about how disgusting it is that Americans put cheese on everything. People are different. It didn't occur to me it would be taken personally.
But most people from traditional American backgrounds do not like the taste of fondant. And we are not putting all this fondant on cakes just for the smaller group who likes it - that's not why it's so popular. There are at least 2-3 really good reasons to put it on cake which I assume all of you know.
And for the lady who thinks I would be laughed at in England, I use fondant almost 100% of my cakes. I've only made one plain buttercream cake this year. I just don't sell the fondant by claiming it's yummy.
the title got me, as I just had a customer tell me the caterer peeled the fondant off one of my cakes stating that fondant is not edible- really? I was so surprised a caterer would not know about fondant.
the maitre'd had latex gloves on and a PILE of fondant on the floor!!!
I hope none of her guests were allergic to latex! Touching food with latex gloves can set off an anaphalactic (sp?) allergic reaction.
I was thinking the same thing. There are more people then you know who are highly allergic & this would have def. put them in shock. I'm not a fan of fondant myself, but would leave it to choice for the guest. Even though I've had complaints about fondant. I did a charity wine cake & the person who got it never let me here the end of it. I wrap the box in choc. fondant which was quite good actually. She compained & complained that it took her family so long to eat it, because it was to chewy. She also let me know that she would never order a cake from me becuase of it. I explained that I usually don't use fondant. I ask her how the cake & filling taste, She replied " Oh that part was to die for, but that other stuff just ruined it for me."
Never ever have i heard of such a thing...
I would be mortified if any kitchen staff did that to a cake before serving it.
Not only rude but damn persupmtious of them - ewwwwww.
Don't care if he was wearing gloves -
It must have looked like a chooks dinner by the time he fiished.
When i am getting food on a plate - I DECIDE what i will eat and what i will leave behind - not some chap in latex gloves.
again i say - ewwwwwwwwwwwwwwwwwww
Just had a thought...
It would have looked like mashed triffle by the time he finished
i need a coffee after reading that.
No wonder you were horrified.
Bluehue
Come to think of it, I can't ever remember seeing any sugar flowers or other decorations from wedding cakes being served to anyone. Could that be because there isn't enough to give to everyone? What do they do with the sugar flowers and decorations?
The ones from my wedding were saved, and I actually still have them. They were/are so gorgeous!
Come to think of it, I can't ever remember seeing any sugar flowers or other decorations from wedding cakes being served to anyone. Could that be because there isn't enough to give to everyone? What do they do with the sugar flowers and decorations?
The ones from my wedding were saved, and I actually still have them. They were/are so gorgeous!
Oh, that is so nice to hear and so special. thanks for sharing that info.
Got myself all pumped up to speak with the manager today.. and he is off until tomorrow. Grr. Hate that.
the maitre'd had latex gloves on and a PILE of fondant on the floor!!!
I hope none of her guests were allergic to latex! Touching food with latex gloves can set off an anaphalactic (sp?) allergic reaction.
And in that Disney wedding cake video, the bakers were wearing latex gloves while they handled the cake layers and the batter. Is there a non-allergic variety of latex gloves?
the maitre'd had latex gloves on and a PILE of fondant on the floor!!!
I hope none of her guests were allergic to latex! Touching food with latex gloves can set off an anaphalactic (sp?) allergic reaction.
And in that Disney wedding cake video, the bakers were wearing latex gloves while they handled the cake layers and the batter. Is there a non-allergic variety of latex gloves?
Yes, most of my doctors use non-latex gloves. They look the same, but the difference is important!
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