Originally Posted by chassycakes76
The first client should have received a four tier, buttercream, scrolled pattern, instead, I was only able to give her a three tier, fondant covered, cake with scroll work. This all happened an hour before the wedding was to start, we were an hour and a half late to this wedding.
The last client cake was an hour late, but because there cake was smaller and simple, I was able to give them exactly what they wanted. They were understanding and made me feel a little better.
I still sick to my stomach!!!!!
Originally Posted by Moondance
She should think herself lucky you rose to the occasion and made sure she had a cake at all - selfish s*d!! For heaven's sake, don't offer any recompense - you should be patting yourself on the back for what you were able to come up with given the awful circumstances xxx
That all sucks . Glad to hear he was ok.
I am thinking with the first case there has to be compensation . You should feel good about being able to provide something. That is what makes you the professional. And the better person. She should be less of a bridezilla. have some compassion but at the same time - you were late and did not deliver what she ordered. Are you refunding at all?