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Had to Vent! I think people have lost thier minds!

post #1 of 23
Thread Starter 
Ok I think it has been quite a while since I vented. Been pretty lucky with my customers, but my luck ran out apparently.

Last Sat I had a bride that I did a wedding cake for (in my pics, blue ribbon, and magnolia flower). She knows my aunt and cousin and they recommended me for the cake. So she tells me she has no idea what she wants just something nice and her color are white and turquoise. icon_confused.gif Ok she want a simple cake. So I cut a deal and did her cake for $150 to help her out. icon_mad.gif She hates fondant, wants none on the cake, simple cake...easy enough. icon_smile.gif

So I was going to the mtns to do a wedding up there this past weekend so I dropped the cake off Friday afternoon at the venue. My mom calls today to tell me the girl was very upset with the cake. icon_confused.gif Ok...why? She tells me that the bride says it was not what she asked for, that her flowers were hydrangeas (like I can read her mind on that). So she rips the magnolia off which I paid like $15 for to get a nice quality artificial one..remember no fondant/gumpaste. Then she runs off and gets some fake hydrangeas from Family Dollar and puts on it. icon_eek.gif Momma said she seemed ok then but at the reception she apparently went to cut the cake and thought the ribbon was fondant. (again...she didn't want fondant on it) apparently it upset her that the ribbon was satin and she takes the knife and hacks up the ribbon! tapedshut.gif (groom better watch out..my opinion). So I am told I can expect a phone call from her after her honeymoon! I am thinking WOW! What in the H*ll am I in for when she calls!?! icon_mad.gif

My second vent. I did a cake for my brother in laws wedding this past weekend as well. The peach, ivory and gold in my pics. We left the reception a little early. icon_lol.gif I find out later that the brides sister and the bride get into it because the bride used a song in her wedding that the sister has decided is her and her husbands song (did ya follow that lol). Anyway the sister of the brides son gets the bottom tier of the wedding cake I was up until 3 am the night before getting right and goes behind my brother in law and her new bride and smashes it in the back of their heads! icon_eek.gif Hello! Are they crazy!?! First of all there are wooden dowls in that thing! Secondly...I was up all night making it! I am so glad I wasn't there...that was definitely been a Jerry Springer moment for me! LOL icon_surprised.gif
post #2 of 23
Do I understand this correctly? The brother smashes the bottom tier (!!!) in the neck of the bride and groom? Is that the new trend in being funny?
If I where that bride I would be so icon_evil.gificon_mad.gificon_eek.gificon_surprised.gificon_evil.gificon_mad.gif !!!
Mireille

--------Love life--------

my blog:www.mireille-angelique.blogspot.com
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Mireille

--------Love life--------

my blog:www.mireille-angelique.blogspot.com
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post #3 of 23
Thread Starter 
It isn't the brother. It is the brides nephew. And no it wasn't to be funny at all. They were made because of a song played at the wedding during the ceremony. The brides sister said it was her and her husbands song (apparently they like the song) and she got really mad. It was the sister of the bride's son (brides nephew) that smashed the cake in their heads. He was mad about the song as well. I know it is confusing but I am still livid about it. I worked hard on the cake and it was a gift at that so I don't feel like well they paid for it so what does it matter. NO one paid for it but me and then I find this out after I leave. I just think people have lost their minds.
post #4 of 23
Yep! I completely agree, people have lost their collective minds!! Family can be the worst!! But your wacky, no details whatsoever bride is off her rocker and I certainly hope you don't cave and giver her a refund!! Did you save her e-mails with the lack of info. to show her when she asks for her $150 back?? Does she know what a deal you cut her? She practically stole that cake!
post #5 of 23
When I give a discount, I always write up a bill for what the price would have been. I feel like they are less likely to balk later...
post #6 of 23
Thread Starter 
I haven't heard from the bride yet. I may not, and really hope not. I don't want to deal with her on this since apparently she's nuts. But no..she won't get a penny from me. I have her message to me telling me that she doesn't have a design preference and her colors. She got a heck of a deal and if she starts wanting some money back I will tell her to pay me full retail on that cake then we will talk about how much she deserves back (which is nothing).
post #7 of 23
Quote:
Originally Posted by christeena

Yep! I completely agree, people have lost their collective minds!!



DITTO!!!!!!!

so sorry for the heartbreak on your side because of the family gift wedding cake. The bride & groom should make the mother/father of the nephew (or he himself) pay for it, it wrecked their wedding.
TARA*GO FLORIDA GATORS
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TARA*GO FLORIDA GATORS
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post #8 of 23
Quote:
Originally Posted by patticakesnc

..... She got a heck of a deal and if she starts wanting some money back I will tell her to pay me full retail on that cake then we will talk about how much she deserves back (which is nothing).



Don't you just love how nit-picky people can be on a cake that was practically a free gift? Makes you wonder why you bother being charitable sometimes. icon_rolleyes.gif
"I am invariably late for appointments - sometimes as much as two hours. I've tried to change my ways but the things that make me late are too strong, and too pleasing." - Marilyn Monroe
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"I am invariably late for appointments - sometimes as much as two hours. I've tried to change my ways but the things that make me late are too strong, and too pleasing." - Marilyn Monroe
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post #9 of 23
Minstrelmiss what a great idea on writing on the invoice the original price. I love this! People take it for granted that we will come down on our prices. I feel like I am inexpensive enough without negotiating a discount!! This is a great way for people to realize the value of our services!!
post #10 of 23
Thread Starter 
Quote:
Originally Posted by daltonam

Quote:
Originally Posted by christeena

Yep! I completely agree, people have lost their collective minds!!



DITTO!!!!!!!

so sorry for the heartbreak on your side because of the family gift wedding cake. The bride & groom should make the mother/father of the nephew (or he himself) pay for it, it wrecked their wedding.



Yeah but the thing is that the nephew isn't a kid, he is in his 20s.
post #11 of 23
Quote:
Quote:

Don't you just love how nit-picky people can be on a cake that was practically a free gift? Makes you wonder why you bother being charitable sometimes. icon_rolleyes.gif



As the saying goes...no good deed goes unpunished![/quote]
post #12 of 23
Quote:
Quote:

Don't you just love how nit-picky people can be on a cake that was practically a free gift? Makes you wonder why you bother being charitable sometimes. icon_rolleyes.gif



As the saying goes...no good deed goes unpunished![/quote]
post #13 of 23
patticakesnc- I'm so sorry that these people put you through all that stress and hurt.

I'm just a hobby baker and don't have to deal with customers- family and friends just love a good cake.

The first bride, who gave so little information for the design of her cake, doesn't deserve a refund as far as I'm concerned. Were they happy with the taste of the cake? Did they serve it and eat it? If it wasn't the style, color, or decorated with the right flowers- then it was due to a lack of communication. If I'm ordering anything that I have to pay for - I give specifics on what I want to make sure that they have it and I can afford it.
If she didn't take the time to make sure that you could create what she wanted, then she has to bear some of the responsibility. It sounds like you complied with her wishes to the best of your ability. You probably won't take that chance again.

The second incident was really over the top. First off, it's the bride and groom's day! If they hired a DJ, they had every right to ask for any songs that he had available. I believe that the DJs pay for the rights to play an artists' music. The song is the intellectual property of the artist. The bride's sister doesn't own the song no matter what she thinks. Getting into an argument, at a wedding, over something so trivial, is ridiculous. The nephew had no right to do what he did. He took your gift, a token of your friendship, which was meant to feed the guests and had a monetary value, and trashed it and the bridal couple. His behavior reflected poorly on himself and on his parents. They didn't do themselves proud either.

I think it's possible that there are far too many nasty "reality" shows that are sending the message that this type of behavior is entertaining and acceptable. I don't know if they're Bridezilla wannabes or not. I just sounds like many people were hurt and embarrassed for no good reason.

So.... when's you're next wedding??? These two would probably put me off for quite awhile. I hope that you get past it and keep on enjoying your cakes.




icon_smile.gif
Have a heart that never hardens, a temper that never tires, a touch that never hurts.
Charles Dickens
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Have a heart that never hardens, a temper that never tires, a touch that never hurts.
Charles Dickens
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post #14 of 23
OMG.. really? the nephew did that... It's kinda funny yet very upsetting at the same time... really... it's just a song... this is something you would definitely see on TV
post #15 of 23
Thread Starter 
Quote:
Originally Posted by Kaytecake

patticakesnc- I'm so sorry that these people put you through all that stress and hurt.

I'm just a hobby baker and don't have to deal with customers- family and friends just love a good cake.

The first bride, who gave so little information for the design of her cake, doesn't deserve a refund as far as I'm concerned. Were they happy with the taste of the cake? Did they serve it and eat it? If it wasn't the style, color, or decorated with the right flowers- then it was due to a lack of communication. If I'm ordering anything that I have to pay for - I give specifics on what I want to make sure that they have it and I can afford it.
If she didn't take the time to make sure that you could create what she wanted, then she has to bear some of the responsibility. It sounds like you complied with her wishes to the best of your ability. You probably won't take that chance again.

The second incident was really over the top. First off, it's the bride and groom's day! If they hired a DJ, they had every right to ask for any songs that he had available. I believe that the DJs pay for the rights to play an artists' music. The song is the intellectual property of the artist. The bride's sister doesn't own the song no matter what she thinks. Getting into an argument, at a wedding, over something so trivial, is ridiculous. The nephew had no right to do what he did. He took your gift, a token of your friendship, which was meant to feed the guests and had a monetary value, and trashed it and the bridal couple. His behavior reflected poorly on himself and on his parents. They didn't do themselves proud either.

I think it's possible that there are far too many nasty "reality" shows that are sending the message that this type of behavior is entertaining and acceptable. I don't know if they're Bridezilla wannabes or not. I just sounds like many people were hurt and embarrassed for no good reason.

So.... when's you're next wedding??? These two would probably put me off for quite awhile. I hope that you get past it and keep on enjoying your cakes.




icon_smile.gif



I agree, the thing on the song is that it is a popular country song. But the sister I guess decided it was special to her and her husband and no one else on Earth could like it.

As for my next wedding, it is Saturday. I am booked solid for the next couple months. I have 6 this week and anywhere from 2 to 8 a week for the next 6 weeks.

The first bride though, I don't know about her. My ability runs way beyond what she got, but she wanted a simple $150 wedding cake, so she got just that. If she wanted a detailed fancy cake or topsy turvy cake I can do that but she would have to pay for it...not to mention she wanted no fondant and that does limit things for me.
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