I haven't had any major catastrophes yet...knock on wood but I have read enough that I almost insist on stacking cakes on sight for anything larger than 2 tiers. In my contract I make the customer inital that I recommend delivery and that if and when a cake is picked up I forfeit responsibility for the cakes safe arrival. And when someone picks the cake up, I have them sign additional papers that state that the cake is as ordered and that the responsibility for the cake now rests with them and not me. When somone picks up there own cake, I feel like they don't know how fragile it can be. Hope this helps you for the future.
post #16 of 20
10/13/10 at 9:34pm