Originally Posted by Texas_Rose
Do you have a photo of the cake set up at her reception? It's possible that after you set up and left, people were poking and prodding at the cake (they do that sometimes) and broke a few more flowers, which you certainly wouldn't be responsible for. If you've got a photo of the cake at the wedding and you've got her good review, I wouldn't offer her any kind of refund.
Does she have her wedding photos online? So many people do now, maybe you could see the cake in her photos and see what she was talking about, how it actually looks, etc...
I am wondering too if you could get a look at her pictures and see what it looks like. Do you happen to know the photographer she used, sometimes you can view their pictures online.
I'd be curious to see if someone didn't mess with the cake after you set it up, kids bumping into the table, adults touching to see if the flowers are real
Maybe someone should remind her that nature isnt perfect and that petals do fall off real flowers too.