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I tried to keep short help sorry - Page 2

post #16 of 18
Thread Starter 
Ladiesofthehouse I know and thanks I loved you reply icon_lol.gificon_lol.gificon_lol.gif
post #17 of 18
Thread Starter 
Well the Bride came out today and I refunded her half the money back for the wrong design but told her I would not refund anything for the cake crumbling because of the table being leveled up with a paper towel and that the glass that the cakes was on didn't touch on the left front side of the candle cups and she said she was sorry and she did see both of the things I pointed out in which that is were the cake slide to the left front she had Pictures of the damage before it fully slid off . I'm sorry this all happened but a lesson learned so now with the good Grace of God I will move to this weeks Weddings!!!!
post #18 of 18
You did good with giving her a refund on the design issues, but I wouldn't have given her a refund for the set-up either. You set up according to their specifications...you cannot be held responsible for shaky tables or uneven candle holders. Shake it off and move on...with no guilty conscience.
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