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Customers wife comparing my prices with local bakery - Page 3

post #31 of 67
To me, sanity is a bigger priority than this order. Her Poor husband! I would nicely tell her that it sounds like she really needs to go with the other bakery because you just can not beat their prices. No othe rexplination nesessary- although I am sure she will want to get into A BIG discussion about it, she sounds the type. Chin up chickie! thumbs_up.gif
Two things that keep me going- prayer and pastry.
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Two things that keep me going- prayer and pastry.
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post #32 of 67
Who is the customer? Is she buying the cake or is her husband?

If it's her, then when she tries to talk you down in price don't get into much of a conversation with her. Just say, "I offer a different product than the bakery. My prices are what they are. I understand if you want to go somewhere else."

If her husband is buying the cake then tell her, "well, since Jim is buying the cake you really need to talk to him about your concerns. I'm still planning on filling his order."

Stick to your guns! thumbs_up.gif
Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #33 of 67
"...would nicely tell her that it sounds like she really needs to go with the other bakery because you just can not beat their prices. No other explanation necessary- ..."


Perfect; couldn't agree more.
post #34 of 67
You are way under charging for that cake. You should up the price, not lower it. Stick to your guns.
post #35 of 67
Thread Starter 
Quote:
Originally Posted by pooky1969

Somehow I have a bad feeling about this... she just sent me a message on FB saying..." hey dont buy any supplies for the cake yet until i see you on monday we have to discuss somethings first."

I know she's going to talk "how I'm overcharging her". Well, you know what?! What you are getting from me and what you would get from that other bakery is two different things! I'm sure they would not put into it as much detail as I am going to!

It is what it is though, right? If she wants to back out of it that's fine with me...I think I would hear whining from her everyday at work. I so know how she is!

Thank you all for letting me vent!
Kristi



I posted this last night and when I got on the computer this morning there was a plethora of responses! WOW! I think alot (if not all) of you have nailed "wifey" on the head!

Thank you so much for all of the advice and comments. I love reading them.

I will keep you updated if "wifey" contacts me again and is being a pain.

Thanks again!
post #36 of 67
Quote:
Originally Posted by

"...would nicely tell her that it sounds like she really needs to go with the other bakery because you just can not beat their prices. No other explanation necessary- ..."



ITA, too. She sounds like trouble. No matter how great tasting and beautifully decorated your cake turns out- she'll feel that you ripped her off, took advantage of her husband, yadda, yadda, yadda. I'm guessing that she would be the type to express this to anyone who will listen. She could cause tension at work and could also get angry with her husband for ordering her cake from you. I'm sure that you have plenty of other people who would love to do business with you. icon_smile.gif
Have a heart that never hardens, a temper that never tires, a touch that never hurts.
Charles Dickens
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Have a heart that never hardens, a temper that never tires, a touch that never hurts.
Charles Dickens
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post #37 of 67
I guess I am prety evil, but if she went with the other bakery I would make up the most fantastic dummy of that exact design, put it in my front window and all over my website. Let her see what she missed out on!
post #38 of 67
Quote:
Originally Posted by Cascades

I guess I am prety evil, but if she went with the other bakery I would make up the most fantastic dummy of that exact design, put it in my front window and all over my website. Let her see what she missed out on!






LMAO >>>>WOW!!! Know that's and idea! HEHEHEHE OMG I can't stop laughing. Could you just see her face.......ok ok I'm sorry....that's not nice....butttttttttt LOL.
I don't suffer from insanity; I enjoy every minute of it.
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I don't suffer from insanity; I enjoy every minute of it.
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post #39 of 67
Cascades-OMGSH I've done that before!!! It was very satisfying.
post #40 of 67
I would have charged well over $200 for 48 servings and all those handmade details. I'm in Miami and I know that that I am probably undercharging for what cakes go for here.

I make it a point on my page to tell people I do not offer discounts. I don't do pro-bono work.

My favorite line is "I already spent a lot on the party and can't spend a lot on the cake, can I get a discount if..." ME: no, my treats are already low priced compared to other items of the same quality work.

I make sure to use the word QUALITY. Then I wait and check out the cake they did get (usually on FB). Most of the time they end up with a regular supermarket cake. I usually assume they went asking for prices and nothing was within their budget.
Vegetables are a must on a diet. I suggest carrot cake, zucchini bread, and pumpkin pie.
Jim Davis, 'Garfield'

"A balanced diet is a cookie in each hand"
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Vegetables are a must on a diet. I suggest carrot cake, zucchini bread, and pumpkin pie.
Jim Davis, 'Garfield'

"A balanced diet is a cookie in each hand"
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post #41 of 67
Thread Starter 
Quote:
Originally Posted by thatslifeca

Quote:
Originally Posted by Cascades

I guess I am prety evil, but if she went with the other bakery I would make up the most fantastic dummy of that exact design, put it in my front window and all over my website. Let her see what she missed out on!






LMAO >>>>WOW!!! Know that's and idea! HEHEHEHE OMG I can't stop laughing. Could you just see her face.......ok ok I'm sorry....that's not nice....butttttttttt LOL.





LOL!!! This is just too funny! I just love all the comments everyone is coming with! I look forward to them! You all make my day! icon_biggrin.gif
post #42 of 67
there's a bakery that opened up locally in town about a year ago. some folks around know i do custom cakes etc and one even mentioned to me about how they knew some one who bought a "just a regular cake" at this new bakery (i'm guessing like whats in a grocery store 8" two layer) and how it cost $40. i just looked at them and nodded "Yup that sounds bout right. shoulda seen what *I* would have charged" then grinned and i think the subject got changed lol.
i've gone crazy~ but it keeps me from going insane! heheheh
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i've gone crazy~ but it keeps me from going insane! heheheh
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post #43 of 67
Quote:
Originally Posted by GenGen

there's a bakery that opened up locally in town about a year ago. some folks around know i do custom cakes etc and one even mentioned to me about how they knew some one who bought a "just a regular cake" at this new bakery (i'm guessing like whats in a grocery store 8" two layer) and how it cost $40. i just looked at them and nodded "Yup that sounds bout right. shoulda seen what *I* would have charged" then grinned and i think the subject got changed lol.



I had a MOB, who I knew from a decade or so ago, call because her daughter was getting married. I knew exactly where this call was going when she said. "We've looked around and wedding cake starts at $6 a slice here." My reply, "Yep, that sounds about right."
The life so short, the craft so long to learn...(Chaucer)
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The life so short, the craft so long to learn...(Chaucer)
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post #44 of 67
I know this is probably kinda, "off topic", but I wonder why people have such "hang-ups" about paying for cake. I mean you wouldn't try to negogiate the price of bread or eggs or any other type of food. Nor would they flinch at paying $5 or more for 1 tiny slice of pie or cake for dessert at thier favorite restaurant. It's so wierd to me that people consistantly try to bargain, like they are car shopping or something. I understand wanting "bargain" shop or get the best price, but, jeez, some people can be down right rude. Not to mention, a total waste of time.
post #45 of 67
What about ice cream cones, or a cup of coffee? You can't get either of them too inexpensively, and there's not much artistry involved in their creation.
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