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2 tier cake collapsed - Page 2

post #16 of 63
6/28/10 at 8:51am
Ohhh, how sad! This must be the front of the cake - it's facing the same way as in the OP's picture posted in her photos. The name does seem to be missing right where the collapse is. Maybe they closed the fridge with something in the door shelf and it hit the cake. Trying to remove the letters from cold fondant to fix the damage would have pulled it apart. I don't know how structurally sound it was to begin with, but in any case, i"m so sorry this happened to you.
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post #17 of 63
6/28/10 at 8:52am
I am sorry this happened to you.

For your next order, you should have the customer sign a disclaimer.
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Read the directions and directly you will be directed in the right direction. - THE DOORKNOB
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post #18 of 63
6/28/10 at 9:00am
I totally agree! This is not a collapsed cake. Curious hands or pet...maybe. Dropped...more likely.

From the look at this cake, this would have been the 7.0 of cake collapses. There must have been an massive earthquake inside this cake. It almost looks explosive! The fondant ball decorations even are out of place. Fishy I tell ya! judge.gif
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Visit my cake blog http://thesugarhighcakery.blogspot.com/
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post #19 of 63
6/28/10 at 9:10am
I 100% agree that something doesn't seem right.
I hope they aren't trying to blame you for something someone else did.
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post #20 of 63
6/28/10 at 9:15am
I agree with the others that say that there is foul play involved. I don't know much about cake collapses, but if that's all that happened, why would there be icing all on the sides of the cake that are still intact and cake/icing on the board?

And like others have pointed out the top tier is still facing the same way...

I'd like to see how you resolve this with the customer. icon_smile.gif
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post #21 of 63
6/28/10 at 9:16am
Thread Starter 
I used regular straws but had about 8-10 straws in it. I did also use a cardboard piece underneath. I did not transport it there so I am not sure if anything happened on the way. She said that it was quite warm in her house that they are needing a new ac unit. It's a friend of mine, but does look like it might have gotten messed with looking at the pic. I have stacked quite a few cakes before using regular straws (I use wooden dowels or straws depending on size of cake) and never had this issue(especially being the same day I stacked it)
designsbydawn
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post #22 of 63
6/28/10 at 9:19am
Oh Wow! This totally looks like there is some shady business. You never know...DH or kiddo could have messed with it and THEY are telling a fib to mom...good grief. It really doesn't look like it just collapsed
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I eat cake therefore I run.
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post #23 of 63
6/28/10 at 9:23am
Thread Starter 
I am not sure what happened I am trying to not feel too bad about it bc it wasn't like this when I sent it on its way. I told her not to put in the fridge but to keep in a cool room...so not sure how it was stored.
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post #24 of 63
6/28/10 at 9:23am
sorry, it posted twice!
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post #25 of 63
6/28/10 at 9:28am
Thread Starter 
well she just said she was mad when she first saw it but that it turned out okay and still tasted good. She never called to tell me it happened I just saw the pics on her facebook and asked her about what happened to the cake. Like I said it was a friend of mine who lives out of town so I didn't transport it there. As far as resolving it with her that was the extent of it...along with me feeling bad that it ended up looking that way before the shower.
designsbydawn
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post #26 of 63
6/28/10 at 9:30am
Oh man, the cake detectives are all OVER this! And once again, I'm certain they are right!! I thought you delivered it, there is no way for you to be responsible for it once it leaves your possession, especially with them driving it by themselves!! Sorry for their loss, but it is exactly that... THEIR loss! Someone is not being honest here. Whether someone else did it, or your friend, I don't mean to insinuate that your friend would intentionally lie to you, but things have happened to this cake. BAD things.
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Melvira: Mistress of the dark... chocolate!

Well that's just great. Peanut butter in my crack.
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post #27 of 63
6/28/10 at 9:40am
Thats assume for one second that it did collapse on its own (yeah right), how on earth did icing did smeared all over the out the side of the fondant? Furthermore, how did cake crumbs end up on the corner of the cake board?!?!?! There is just NO WAY!!!!! This cake was dropped. I agree with others, it looks like the top tier was placed back on top backwards.
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post #28 of 63
6/28/10 at 9:42am
I hope she didn't put your name with the pic on her facebook!!!!
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post #29 of 63
6/28/10 at 9:52am
Quote:
Originally Posted by Jess1019

Thats assume for one second that it did collapse on its own (yeah right), how on earth did icing did smeared all over the out the side of the fondant? Furthermore, how did cake crumbs end up on the corner of the cake board?!?!?! There is just NO WAY!!!!! This cake was dropped. I agree with others, it looks like the top tier was placed back on top backwards.



You're right! There are no polka dots where the name is.... it is the back. Strange that the cake would collapse and spin around. That was one very special cake, lol.
I hate people.
Not just you.
Everyone.
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I hate people.
Not just you.
Everyone.
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post #30 of 63
6/28/10 at 9:53am
If she didn;t call to complain perhaps something did happen like a drop or a bump and because she knew it was her fault she didn;t call to ocmplain and just tried to salvage the cake for the event. SOrry! Did she write anything negative with the facebook post?
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