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wrong cake flavor - Page 2

post #16 of 71
6/14/10 at 10:39am
Thread Starter 
i guess I am a little confused...isn't a white cake essentially the same as yellow, but with no yolks?
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post #17 of 71
6/14/10 at 10:43am
Have to agree with Kitagirl...I often use whole eggs in my white WASC cake. They don't change the color all that much. But, if you used yellow cake, there is a difference, and it would depend upon what explanation you gave for your almond cake. If you said it was a white cake, then she might have a right to be a little surprised (shocked? I don't think so!). But, if it was simply called a vanilla almond cake or just something to distinguish it as being different from chocolate, then there is no guaranty it would be pure white!
Lynda
"A government big enough to give you everything you want, is strong enough to take everything you have"...Thomas Jefferson
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Lynda
"A government big enough to give you everything you want, is strong enough to take everything you have"...Thomas Jefferson
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post #18 of 71
6/14/10 at 10:43am
Oops my bad, read OP again and the cake was from scratch.....

If all you did was include the yolks instead of omit them, then there's no reason for a refund...as someone else said, that "is" your almond cake.
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post #19 of 71
6/14/10 at 10:46am
She sounds like a B%#@& looking for any problem to get a freebee, a free grooms cake has she fallen off her rocker!? I'd remind here that she had ordered an almond cake is not a "white cake" which is made with egg whites, inform her that any other cake done with eggs would obviously have a yellow color to it.
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post #20 of 71
6/14/10 at 10:47am
Thread Starter 
to be fair, she ordered a white almond cake...so i guess I should have made a white cake and just flavored with almond extract, as opposed to using my sour cream almond one.
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post #21 of 71
6/14/10 at 10:56am
Dear Bride~
I am so glad you enjoyed the cake for your wedding. I'm sorry that you were surprised by the color of my white almond cake. Because I bake from scratch, I use my own recipes that don't often compare to a boxed mix coloring. I do apologize for the confusion, and I should have made it clear to you when you ordered white cake with almond flavor that my "white" cake is different than what you would normally expect. I hope that your guests still enjoyed it, and I am enclosing a gift certificate for your choice of 2 dozen cupcakes or a first wedding anniversary 6" round to be used at your leisure.
life is short, get a cakesafe.
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life is short, get a cakesafe.
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post #22 of 71
6/14/10 at 10:57am
Quote:
Originally Posted by jentreu

Dear Bride~
I am so glad you enjoyed the cake for your wedding. I'm sorry that you were surprised by the color of my white almond cake. Because I bake from scratch, I use my own recipes that don't often compare to a boxed mix coloring. I do apologize for the confusion, and I should have made it clear to you when you ordered white cake with almond flavor that my "white" cake is different than what you would normally expect. I hope that your guests still enjoyed it, and I am enclosing a gift certificate for your choice of 2 dozen cupcakes or a first wedding anniversary 6" round to be used at your leisure.



This is GREAT. thumbs_up.gif
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post #23 of 71
6/14/10 at 10:59am
Thread Starter 
yes...perfect. wish I could come up with that...won't even post what i started to write...lol!

thanks for all of the help.
anita
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post #24 of 71
6/14/10 at 11:01am
thumbs_up.gif
Every once in a while I can BS it with the best of them. Good luck!
life is short, get a cakesafe.
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life is short, get a cakesafe.
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post #25 of 71
6/14/10 at 11:02am
She's being ridiculous! I could see if it was chocolate cake instead of almond! If it tasted like almond cake it is almond cake! How petty can someone be? Geesh! I wouldn't give her nothing! Shes just looking for a freebie. I bet she's complaining to the catereer and florist as well.
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post #26 of 71
6/14/10 at 11:03am
Great note (though I have to say 2 dozen cupcakes is allot)! But at least you are offering her something. Just make sure that if she orders almond flavored cupcakes you include the yolks this time so that it is not different than the cakeicon_smile.gificon_smile.gif

Keep us posted on what she says. Something tells me that she may all of a sudden note something else that was wrong with the cake. . .we will see. . .
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post #27 of 71
6/14/10 at 11:07am
Quote:
Originally Posted by moralna

Great note (though I have to say 2 dozen cupcakes is allot)! But at least you are offering her something. Just make sure that if she orders almond flavored cupcakes you include the yolks this time so that it is not different than the cakeicon_smile.gificon_smile.gif

Keep us posted on what she says. Something tells me that she may all of a sudden note something else that was wrong with the cake. . .we will see. . .



Eh 2 dozen cupcakes is a batch of cake...so you still have to make a batch whether you offer 1 or 2 dozen...at least in my opinion...
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post #28 of 71
6/14/10 at 11:09am
Kitagrl - you have a point. I would say offer 10% off the next order. But you have to do what your heart tells you is the right thing.
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post #29 of 71
6/14/10 at 11:14am
Thread Starter 
i just did the 2 dozen cupcakes...kitagirl is right...one batch of batter...no biggie. she wanted a groom's cake, so we will see if this even appeases her....will let you know what happens! thanks for the support.
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post #30 of 71
6/14/10 at 11:31am
I'm also a little confused about her wanting a free groom's cake... The wedding is over, right?
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