I made a cake for a friend/ first customer. It was a birthday cake for her daughter turning one. This was also the first cake I'd ever made for a profit. It was a 10, 8, and 6 dense vanilla bean cakes stacked. I place supports on the bottom cake i placed supports in the middle cake what was on a cake board. I placed the top cake on and sharpened a long wooden dowel and shoved it through the top through the cake boards to the bottom cake. I put it on a 12x12 1/2 thick piece of plywood covered in fondant I built it last night. I also purchase a durable cardboard box that was 14x14x14 and cut the top off (it stood at 18in) so the cake could easily slide in and out with ease The customer came to pick it up today. It appeared very sturdy and not likely to move, I was very confident in my work I had informed his wife prior to them picking it up that it would need to sit flat and air conditioner would be almost necessary as it is getting warm where I live. I walked w/ him to the car and reminded him of a/c and sitting flat. He sat it in the back seat of his car and used something to 'level' it. I was hoping it would hold but was concerned because it was not sitting flat. I encouraged him to place it on the floor, he was certain it would be fine where it was. I reminded them so many times. I just received an email stating that the bottom cake gave way. I'm almost positive it's because the cake was not sitting flat in the car. They gave me an additional amount of money because they were late picking it up and it far exceeded their expectations. I feel terrible that the bottom gave way. The customers live 1.5 hours away. I have to wonder if it was something I did because I can't help but feel guilty. I took their money they drove off w/ the cake and the bottom gave way.
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5/7/10 at 6:03pm