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Global Sugar Art question - Page 3

post #31 of 56
3/4/10 at 4:47pm
Thread Starter 
Yes it said Request Timed Out... I though it was my computer at very first, but didn't think it was especially after I restored it. I don't know what to do. I suppose I'll have to order from another site though I don't really know any so I'll have to find some. any suggestions on other sites that are good to order from?
thanks
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post #32 of 56
3/4/10 at 5:53pm
YGPM!
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post #33 of 56
3/4/10 at 6:18pm
If I try to get on using my IP address I can't access GSA. If I sign in using my computer and access a neighbour's wireless internet from my house it works. It must have something to do with my IP address being blocked by GSA. I also have the same problem with Make Your Own Molds. When I want to get onto either site I `borrow`a neighbour`s`wireless internet.
Diane
https://eleganzacakes.sharepoint.com
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Diane
https://eleganzacakes.sharepoint.com
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post #34 of 56
3/4/10 at 7:40pm
Thread Starter 
What is YGPM?
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post #35 of 56
3/4/10 at 7:40pm
Thread Starter 
ohh duh is it something like you got a private message. lol sorry
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post #36 of 56
5/18/10 at 8:26am
Thread Starter 
Alrighty... Well, this is frustrating. I've called them and she wasn't very helpful, said she didn't know what to do and there was no else I could speak to that might be able to help. I've called my internet providers and no help from them. I've tried adding it to allowed sites list, made sure it wasn't blocked anywhere, I've completely restored my computer, I always clear out cookies and all of that, and I have no idea why it still, after 5 months is coming up to connection has timed out.

Does anyone at all know what it could be? I've tried everything posted here and just cannot get the site to show up.

icon_sad.gif Any help is appreciated. Thanks!
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post #37 of 56
5/18/10 at 8:44am
I have also tried everything that has been suggested but it still doesn't work with my internet. I am lucky I can "borrow " the neighbours unsecured network from time to time to view the few sites that I can never access.
Diane
https://eleganzacakes.sharepoint.com
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Diane
https://eleganzacakes.sharepoint.com
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post #38 of 56
5/18/10 at 9:00am
I can assure all of you that GSA has never and will never block IP addresses. If you can access our site using the web access from a neighboring wireless signal, the problem clearly is with your internet access provider. I would pursue it with them. Good luck to you both-I wish there was more I could do. Alan
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post #39 of 56
5/18/10 at 9:24am
JaneDee, if you can identify the error message, try 'googling' remedies specific to it.

Here is one site with multiple error messages and possible solutions..

http://pcsupport.about.com/od/findbyerrormessage/a/408error.htm
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
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"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
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post #40 of 56
5/18/10 at 9:29am
Just out of curiosity, JaneDee, are you typing it in or clicking on a link? Try clicking on the link in AlanT's post....

if you get an error message, what does it state?
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
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"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
Reply
post #41 of 56
5/18/10 at 9:36am
Here's another possible solutions page that includes issues involving firefox (something as simple as clicking 'tools' on the upper(?) toolbar and unchecking work offline can be done)

http://kb.mozillazine.org/Error_loading_websites

I'm seriously learning something new here! (not that I'll remember it tomorrow though icon_sad.gif )


ETA: the link icon_rolleyes.gif
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
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"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
Reply
post #42 of 56
5/18/10 at 10:05am
Thread Starter 
All4cake: When I click AlanTs link it goes to 404 Not Found, when I type it in myself it goes to Problem loading page, connection has timed out.

Nothing new has worked so far, but my daughter just knocked over my can of paint on the carpet so I shall return later and keep trying other things after I am done going ripping my hair out. icon_sad.gif
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post #43 of 56
5/18/10 at 10:27am
Most of what comes up seems to be issues with the latest(whenever that was...some of the posts are from 2007...sooooo....))firefox upgrade

http://www.knowledgesutra.com/forums/topic/50645-problem-with-firefox-latest-version-not-loading-pages/page__st__10

if possible, can you uninstall firefox and install something else to see if firefox is the actual reason for the issue? (don't forget to restart your system before giving it another try...)
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
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"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
Reply
post #44 of 56
5/18/10 at 1:56pm
Thread Starter 
I have tried using internet explorer also. Tried I.E. before and after I restored the computer. It doesn't work either.
What gets me the most is it's been like this for months and I even completely restored my computer back in February.
You'd think if it was any setting on my end or my computer, that when I restored it to original it would have knocked off/reset that setting or whatever but it didn't so I'm leaning more toward this issue being something that I cannot control through my computer or settings.
I don't know anymore. I do know that I wish they had a catalog. icon_rolleyes.gif
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post #45 of 56
5/18/10 at 2:39pm
Is that the only site you are unable to access?
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
Reply
"Be the change you want to see in the world."- Mahatma Gandhi

miniature cake tutorial

http://www.youtube.com/user/MyNewSneakers?feature=mhsn
Reply
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