Hello everyone. Need some help. I got ink from icingimages for printer Cannon IP3600. I keep getting an error message printer not recognizing yellow cartridge. I have taken cartridge out and put back in with no luck. Any help would be appreciated.

Thanks
Cheryl

I had the same thing happen, it was one where I had to place the chip on myself. I finally got fed up and purch a new individual cartridge, with the chip already on it. Did the trick!

Have you contacted icing images? They should be able to help you out.

Thanks for the replies. I did contact icingimages was told to wipe off chip. I did that. Still doesn't recognize. Going to contact them by phone.

Thanks
Cheryl

Hi Cheryl,
The chips are suppose to be tested prior to them coming to us, but once in a while a dud gets through. Call Kristen tomorrow and she will gladely get it replaced for you.

Will do

Thanks
Cheryl