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I thought I charged the right price ????? - Page 2

post #16 of 35
Quote:
Originally Posted by colombean

I'm pretty sure people think that because they are ordering last minute they get a chance to pay half price.



I'm sorry I don't understand that. icon_confused.gificon_lol.gif Could you explain their reasoning?

To me it sounds completely backwards... Last minute orders should = rush delivery fees and cost more.

TIA icon_smile.gif
post #17 of 35
There is a little Bakery in our village Pretty rural farm country) and they charge $24 a dozen for both cookies and muffins.
post #18 of 35
Wow- that is super cheap. I charge $24 a dozen for my basic choc. chip. They are large (I use the pampered chef 2inch scoop).

An order of 7 dozen cookies with cranberries and walnuts) would easily be over $288(more with delivery and walnut and cranberry costs).

Plus the last minute charge.
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post #19 of 35
Quote:
Originally Posted by colombean

I'm pretty sure people think that because they are ordering last minute they get a chance to pay half price. which is what she got... I think if people can pay $13/lb for cookies, than what you charged was really fair.



This made me chuckle. When you say it like that, colombean, it sounds kinda funny. It's like walking into the store Christmas Eve and all the decorations are 60% off - gee, why shouldn't cookies and cakes work the same way - icon_eek.gifthumbsdown.gif
I just had a co-worker ask me about a special cake for his triplets third birthday.......he didn't want to spend over $20 icon_eek.gif
I was so proud - I kept a straight face and everything, I told him to check out Winco or Walmart and told him I just couldn't compete with them.
post #20 of 35
I made a cookie arrangement for a friend .... 25 cookies. Her company was paying for it so she didn't care about cost. But she told me everyone loved them until she told them how much it cost. I told her, "Then they would REALLY be shocked if they went to C by D because my prices are 25% LESS than their's." Her eyes bugged out in surprise.

They just don't know.

And yeah, the "christmas clearance" mentality is a good one. Of course, that's assuming you have these cookies laying around, getting stale, and HOPING someone comes by to take them off of your hands. QUITE different from "oh please make me a rush special order at the last minute!" deal. icon_biggrin.gif
post #21 of 35
That's exactly why i said before that people should go out there and check out the various price ranges for what they would like to order. Then when they come back to you, they'll be happy with the money they're saving!

There is a local candy store that sells decorated cookies and bouquets. While i don't advertise, there are some who call on me to prepare bouquets or cookies. There was one lady who got my number from my sister, who wanted to order cookie favors for her daughter's wedding. WHen i quoted her a price, i could hear the shock in her voice and she actually said she wasn't planning on spending that much. I gave her the number for the local store to ask what they would charge and would you believe it was $2 more per cookie? And mine would've been personalized with the couple's names as opposed to their generic wedding cookies.
Needless to say, she ordered from me.
post #22 of 35
well, just to disagree here, if she told you right up front that she only wanted to pay $3 per dozen you should have sent her right on over to walmarts.

Sorry i don't think you over charged and i do think she got a deal especially with delivery included, but i do think from her perspective that she only wanted to spend $21 for the order when it was more then double she should have been told ahead of time so that she could make the decision on whether or not to purchase.
post #23 of 35
Whenever i read a thread along these lines i always think -

The reason they are coming to you (for their order) is because they do not make them themselves - and they really have no clue as to the time and ingrediants it takes to *whip* icon_wink.gif them up.


Don't be peturbed by her icon_eek.gif - after all its not like you were sitting at your kitchen bench tapping your fingers waiting for her to ring - i am sure you had 100 other things you could of been doing.

Again, stand by your prices that you set - otherwise by lowering them you don't set yourself apart from the boring ole store packaged ones.

It is another version of *tough love*
WE HAVE TO BE TOUGH TO DO WHAT WE LOVE.... with a smile of course.

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post #24 of 35
You didn't charge too much, but should have called her with the price so she could have made other arrangements if she didn't want to pay that price.

If someone told me when I picked something up they expected me to pay $49 instead of about $21; I would say 'I don't want them at that price, have a nice day' and exit. Even if I would have paid that price, I would feel I was 'bait and switched.'
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post #25 of 35
Quote:
Originally Posted by 7yyrt

If someone told me when I picked something up they expected me to pay $49 instead of about $21.....


Especially when they had mentioned their price range to start with.

Even tho' she indicated "whatever" on price, its always good to get it out of the way.

One time, I had someone who wouldn't give me a price range and just kept giving me the "oh whatever you usually charge!" line. Finally I said, "Oh good! I could use a thousand dollar order this weekend!" SUDDENLY she was able to give me a price range! icon_biggrin.gif
post #26 of 35
i've had people get sticker shock over the price of my cookies and i only do decorated cutout cookies and i've even had another businesswoman tell me i STILL wasn't charging enough! i've learned that my time is worth more money, my work is custom and there will be people who want that. anyway, live and learn-charge a rush fee at the very least i guess icon_smile.gif
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post #27 of 35
I see where she's coming from. $2 a cookie sounds like a lot. Especially if you compare to a grocery store. But that's why she contacted you and didn't go to a store. Because you do better work, better packaging, etc. So while I understand the sticker shock, she just needs to understand what went into it. And only $10 for labor is a little nuts. That's probably $3/hr. Please point that out to her as well.
post #28 of 35
The lesson learned here is to never start on any order until a price has been negotiated and finalized. That avoids any unnecessary surprises on both sides.
post #29 of 35
I wondered about my prices on my dessert cookies, as well. These are the "normal" type cookies I do aside from my photo cookies, but not normal flavors. Anyway, I was at the mall and there is a Mrs. Feilds there. I have bought cookies there before, individual ones, without batting an eye, then I added up 1 dozen at that price and realized they were twice as much as mine! Of course, I am not paying premium on rent at a mall, but still, I don't think your price figure is too high at all.
I got stuck one time like that, too. I made a custom cake topper for a wedding cake and the bride told me exactly what she wanted. She spent over $1000 on her cake (I worked at the bakery, didn't get to pocket that icon_sad.gif ) So anyway, after all the fondant sculpting and painting, and about 5 hours of work, I collaborated with some people to come up with the price of $250 for the topper, which she would have never found anywhere else. Her husband didn't blink when he came to pick it all up and wrote me out a check, but she threw an absolute fit about it. I had to get my manager involved since the topper was a side job, but we got it worked out. She just didn't understand the custom work she asked for.
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post #30 of 35
I agree. I don't think anyone really likes to be surprised. I recently dropped off an article of clothing at the tailor to be fixed. I told her i didn't want to pay more than it would cost to buy a new one, but she said she'd take care of it. When i went to pick it up, i was completely shocked at what i was being charged (and unprepared as well). I could've gone to the store and bought 3 of the same for the price she was charging to fix one. She explained how much work was involved and i'm sure it took her a long time to do, but the bottom line was that i didn't expect to pay so much.
Bottom line, i should've been very clear with the amount i was expecting to pay and if she felt she couldn't do it at that price, then she would've said so.

No matter what is being bought, people have an idea of how much they're prepared to pay for items. That's why it's beneficial to be clear with the price you are charging so that no one gets surprised in the end.
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