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Regular Customer's Request - I'm Upset!! - Page 2

post #16 of 46
11/15/09 at 5:40pm
Goodness, that reminds me of something someone said to me. I donated cupcakes to a 'mom and me' kids group. When I got to the party location (which was in a kids gym kind of place), the lady that worked there told me that she hoped the kids ate all of their "growing food" before they showed up, implying that cupcakes are bad for them. You would have thought I was giving them crack. Unless they are feeding their kids horribly all day every day, a cookie or cupcake on a special occasion is not going to stunt their growth or kill them. LOL! Some people.
No longer baking and caking. Medical transcriptionist and Thirty-One Gifts independent consultant.
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No longer baking and caking. Medical transcriptionist and Thirty-One Gifts independent consultant.
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post #17 of 46
11/15/09 at 5:41pm
If the moms don't want so much sugar tell your customer to buy a veggie tray! Good grief! I would not do it regular customer or not.
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post #18 of 46
11/15/09 at 5:51pm
Do a modern take, a ginger bread cookie with extra molasses to make them darker and a white icing. Do fun swirlies and fun whimsical designs, or go for traditional gingerbread men
Being up to my elbows in cream sounded a lot more glamorous!
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Being up to my elbows in cream sounded a lot more glamorous!
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post #19 of 46
11/15/09 at 6:05pm
With all my grandkids and all the baking that I do, I know how sugar wires children. BUT....it's not like one "adult supervised" child will eat the entire platter of cookies. The little bit of sugar ingested will burn off in active kids quicker then it takes you to bake & decorate them.

Follow your business ethics. If you took the order with less icing, fulfill it. If you havent accepted the order confirmation, explain why you have a problem with it.

Communication.
~Kay
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~Kay
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post #20 of 46
11/15/09 at 6:16pm
Something to me sounds a lil fishy about the customer saying the other parents dont want so much sugar. Who lets other parents tell them what to serve at a party for their child anyway?

pffft...at my house ppl eat what is prepared/provided or leave without. Their choice. If my child wanted cookies at their party, by God they would have them. I dont care what other parents would or would not want their kids to have. My house isn't MacDonalds have it their way. Just saying.
~Kay
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~Kay
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post #21 of 46
11/15/09 at 6:16pm
I'm starting to get sick of this obsession with kids food...geez....I grew up just fine when there were soda machines and candy bars sold in school.

There are more fat kids now in these days of "health food" (and video games LOL) than there ever were when I was a kid.

I totally understand feeding kids healthy and like to feed my kids healthy too but it seems a little silly to order novelty cookies and then decide you want them less sweet. Sheesh.
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post #22 of 46
11/15/09 at 6:30pm
Who wants a less sweet cookie? icon_confused.gif
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post #23 of 46
11/15/09 at 7:12pm
These cookies caught my eye in the Fancy Flours catalog -- much less icing, and I think they're still pretty.

http://www.fancyflours.com/artgirl-holiday-cookie-decorating-kit.html

http://www.artgirlcookies.com/
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post #24 of 46
11/15/09 at 7:35pm
Agreed, 1 cookie is not going to hurt but... If thats what the customer wants don't dismiss it out of hand - if you offer the less sugar option you could be onto something that will get you a lot of orders.

I know I would rather sell 20 cookies with less icing (ie less ingredients and less work) than 10 cookies with instructions to break them in half.

Obviously don't sell something you aren't happy with but don't cut your nose off to spite your face either!
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post #25 of 46
11/16/09 at 12:53pm
mini cookies!
drop cookies! harder to make money on, but the best no/ less icing outcome.
xx
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post #26 of 46
11/16/09 at 1:13pm
Quote:
Originally Posted by this-mama-rocks

"I'm sorry, but it's just not possible for me to do that."

Let the mommies break the cookies in half for their little darlings.



I think that's a great suggestion! icon_biggrin.gif
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post #27 of 46
11/16/09 at 5:10pm
Use salt in place of all the sugar.
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post #28 of 46
11/16/09 at 5:21pm
That's just a bad as a customer asking me to make my icing less sweet...It's called icing for a reason.
Busy Bakin Kakes For Kids!!!

Mom to Mitchell 11 yrs and Delaney 9 yrs
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Busy Bakin Kakes For Kids!!!

Mom to Mitchell 11 yrs and Delaney 9 yrs
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post #29 of 46
11/17/09 at 7:22am
I have to jump on the minority bandwagon here. When I first read your post, I thought of outlining too. There are some gorgeous examples mentioned above...ArtGirl's cookies may be different from what you're used to, but I don't think anyone could think they're not cute, cute, cute!

The first example that came to my mind, just to get you thinking in a different direction if you're open to it, was a cookie shaped like a cupcake. The paper wrapper part could be outlined and then decorated with vertical lines. The top could be outlined and then decorated with polka dots or even little swirls.
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post #30 of 46
11/18/09 at 6:06pm
Quote:
Originally Posted by indydebi

Hey mom! It's a cookie!! With icing!! Made of sugar!! Ya big dumba$$!

If she wants healthy snacks for her kids, let her make favor bags of broccoli, carrots and spinach. yeah, THAT'LL get her Mom of the Year! icon_lol.gificon_lol.gif

Some people just make my a$$ tired with silly requests like this.

(Yes, you are correct. I *AM* in a bad mood tonight! icon_razz.gif )




LOL LOL LOL
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