Originally Posted by chryscrazy
I can absolutely see this happening. After the grocery store I have worked in, I can believe almost any outrageous customer behavior.
Once I had a customer come 2 hours late to pick up her cake, and then dropped it on the floor while she was holding it (1/2 sheet) in one hand and talking on her phone with the other. She brought it back to me and started yelling at me because she claimed I didn't close the container. After telling her that I could make her another one in about 20 minutes she started cussing at me about how her party was already started, so I told her it's not my fault she came late! I know I shouldn't have said that but she was already being so rude to me! Anyway while I am making her another cake she calls me a bitch and a tramp multiple times loud enough for the whole store to hear, and told me I would be standing in the unemployment line while her party goes on.
Sorry I got off on a long tangent just to say I can see that happening.
Wow, that was awful! I force myself to accept that there are really people like that in the world and yet I still fail to understand why they act like they do. I mean, is it just a bad day (still doesn't give them the right though) or a psychotic disorder?
In response to the M.O.B.'s outrageous behavior, I would've left the cake there and left them to deal with it (after spending about five minutes forcing to keep my mouth shut and my hands from lifting the cake and shoving it in her face
). No refunds! Please tell me you didn't give a refund.