My assistant delivered my second of three wedding cakes on Saturday because I was BUSY!! cooking for a 130 person wedding reception as well as making the last cake ( 4 tiers).
Before she had even returned the mother of the bride called to tell me she was mortified by the cake and if her daughter see's it she will vomit!
Are you kidding me?
I proceed to ask what is wrong and what can I do to fix it to her satisfaction, she said I probably can't, it is tilted, the wrong color and it is hideous! I inform her I made it the color requested by her daughter which was "warm chocolate brown", she said NO it is to be dark brown!, I informed her I had the e-mail from her daughter and I would be happy to show her when I get there as I assume the cake was "tilted" perhaps in transport or some other way as it was straight when I got pictures of it. Any way after I get there she spends the next 1/2 hour or more berating me and my ability to do cake and ends with you need to get it out of here before my daughter see's it! OK So as far as I know one of her people bumped the table or something as it was a tiny bit tilted, my assistant took pics before she left it was straight. So now what? It was a variation of a Martha cake, the ribbon was imported from Germany, I made chocolate marshmallow fondant, matched the pink of the ribbon exactly with the royal icing, the cake was made from scratch and I had to pay to have it delivered, wasted time and gas to retrieve it and it made the rest of my day Catering a living hell.
Thanks for letting me vent
Joan
Before she had even returned the mother of the bride called to tell me she was mortified by the cake and if her daughter see's it she will vomit!
Are you kidding me?
I proceed to ask what is wrong and what can I do to fix it to her satisfaction, she said I probably can't, it is tilted, the wrong color and it is hideous! I inform her I made it the color requested by her daughter which was "warm chocolate brown", she said NO it is to be dark brown!, I informed her I had the e-mail from her daughter and I would be happy to show her when I get there as I assume the cake was "tilted" perhaps in transport or some other way as it was straight when I got pictures of it. Any way after I get there she spends the next 1/2 hour or more berating me and my ability to do cake and ends with you need to get it out of here before my daughter see's it! OK So as far as I know one of her people bumped the table or something as it was a tiny bit tilted, my assistant took pics before she left it was straight. So now what? It was a variation of a Martha cake, the ribbon was imported from Germany, I made chocolate marshmallow fondant, matched the pink of the ribbon exactly with the royal icing, the cake was made from scratch and I had to pay to have it delivered, wasted time and gas to retrieve it and it made the rest of my day Catering a living hell.Thanks for letting me vent
Joan
