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Lost cake order - Page 2

post #16 of 36
Hi Cheryl
You absolutley should not lower your price. Your work is GREAT, I think $45.00 is more than fair. I charge no less than $65.00 for 12x18 cakes.

Don't let this person get you down your work is too good for her!!
Gina
post #17 of 36
Hi Cheryl! Don't feel bad...it happens to all of us! I had a lady that saw a Thomas the Train cake on my website. She asked me how much I charged...and I said $50.00(character pan on top of sheet cake). Anyway, she told me she would call me back. She called me later on and said she found a cheaper cake at Sam's. I asked her if she was going to get the character pan...and she said no. I told her that I deal in "specialty" cakes...and that is why I charge the way I do. I told her to keep my number if she ever wanted to order a "specialty" cake! Also...I charge $50.00 for a 12x18 sheet. I prefer not to just give my cakes away with all the time I spend making them fresh. Your cakes are gorgeous...and I know you will have plenty of orders to come! thumbs_up.gif
traci
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Sharing is caring.
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post #18 of 36
Cheryl ---- You do such a phenomenal job $45 was probably too low --- I'm so glad you didn't lower your standards for her!

You didn't lose that cake order---- you were blessed not to have to deal with it!
"A person is limited only by the thoughts that he chooses." -James Allen
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"A person is limited only by the thoughts that he chooses." -James Allen
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post #19 of 36
One thing we can always do is lower our prices which I am sure we all do on a "special basis"=church, etc. HOWEVER=that said-we should never lower our standards and our dignity-you stick to your guns-like it was said before-if you lowered it to give her what she wanted-chances are she would have been unjustly critical of it anyway-sometimes losing a cake is gaining a favor-maybe then they will appreciate what you COULD and WOULD have given them-more bang for their buck!
What you do may be a "little thing" but "little things" add to alot!
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What you do may be a "little thing" but "little things" add to alot!
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post #20 of 36
Good for you! I've struggled with this before too but in my opinion, I would not be happy with the Walmart way. I don't think anyone on this board puts anything less than 110% into their cakes and I just couldn't do that for $15.00. I would start hating to do it! All the time and effort you put into something matters. I did a large grooms type cake for a friends reception and I charged her $50 b/c I was just getting started. I STILL kick myself in the behind for not charging her more b/c I put SO much time into this.
We all love decorating cakes and while money isn't all it's about, it's the point.
Good for you for sticking to your guns...let her have her cheap Walmart cake, there will be others who won't do it!
New Year's Resolution: I will not keep making the same old mistakes-I'll make all new ones.
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New Year's Resolution: I will not keep making the same old mistakes-I'll make all new ones.
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post #21 of 36
Hi Cheryl,

I think that you did the right thing thumbs_up.gif . When I tell clients how much my cakes are, I hear the same thing about Walmart and Food Lion prices...their taste leaves alot to be desired.
WE CC SISTERS AND BROTHERS NEED TO STICK TOGETHER - LOVE AND PRAY FOR EACH OTHER - STAND WITH AND FOR EACH OTHER - SUPPORT AND ENCOURAGE ONE ANOTHER - YEP - THAT'S WHAT CAKE CENTRAL SISTERS AND BROTHERS DO BEST. !!!

www.freewebs.com/stephanie214
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WE CC SISTERS AND BROTHERS NEED TO STICK TOGETHER - LOVE AND PRAY FOR EACH OTHER - STAND WITH AND FOR EACH OTHER - SUPPORT AND ENCOURAGE ONE ANOTHER - YEP - THAT'S WHAT CAKE CENTRAL SISTERS AND BROTHERS DO BEST. !!!

www.freewebs.com/stephanie214
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post #22 of 36
You know, I have come to the conclusion that for some folks, a cake is a cake. Doesn't matter if it tastes like a plain rice cake or styrofoam or sawdust or damp squishy I don't know what, all they see is a cake. So for those folks, they go by cost and any cake will do. YOU, however, deserve a better class of clientelle and you really don't need this type of customer.
Gosh $45 for a 12x18 is a steal, I charge $50 for an 11x15. So you really haven't lost a customer, you just aren't going to be wasting your time for someone who really doesn't know the difference or care.
You did the right thing, kiddo! You deserve better!
Hugs Squirrelly Cakes
post #23 of 36
Thread Starter 
Thanks so much everyone .. sorry for taking awhile to get back to your comments.. I was without electricity here for almost an hour .. the joys of rural co-op's icon_biggrin.gif Well, I'm feeling better about it now .. and you are all right.. a person shouldn't lower their prices to try and get a sell ... the last cake I sold also was a 12 x 18" covered with fondant and I charged her $65 for that one .. I spent 4 hours decorating it ... that doesn't include the baking time and applying 2 layers of buttercream on it .. so speciality cakes, you're right traci.. I think everyone on here does those .. because we put our heart and souls into these cakes .. that's what makes them so special ... and you cannot find those at a places like Sam's and WalMart

which reminds me, my sister got asked to do a wedding cake .. she's decided she won't do anymore of them because she carpal tunnel in her hands really bad ... anyway, she gave them my telephone number .. this girl almost needs a wheel barrow to care the ring she wears around .. it's huge!!! but she's like the lady that called me this evening .. CHEAP!! lol .. she ordered her cake from Albertson's; a chain grocery store ... she paid $200 for it .. now they do not deliver and this is a 3 tiered cake on pillars .. I was told they give you the pillars and the cakes on plates and you have to assemble it ... I would have charged her about $300 for the cake, delivered it and set it up .. but some people just feel cheaper is better ...

again, thanks to all of you for your support .. I do feel better now about all of this .. and you're right, we don't need to lower our prices or our dignity to get a cake sell .. we work too hard to do that icon_biggrin.gif
Cheryl a/k/a ntertayneme (n-ter-tayne-me)
www.legateaux.com
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Cheryl a/k/a ntertayneme (n-ter-tayne-me)
www.legateaux.com
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post #24 of 36
Some things in this world you get what you pay for. I personally do not like grocery store cakes. They are blech. And to be quite honest, I have never ever ever seen one that looks half as good as what some of you guys here can make. Sorry you lost the order tho.
post #25 of 36
Hang tough C-girl! I'm not sure why grocery stores think your wedding day is a good day to become a do-it-yourselfer icon_lol.gif or why a bride thinks that's a good idea. My sister's SIL bought her cake from a grocery store because they were on a really tight budget (when I knew just enough to be dangerous but not enough to offer to do the cake for her.now I would have done it for cost) and I offered to set it up and serve it. They didn't tell them how to cut it and by the time my sis got it to the reception part of the drapes had shaken off because they didn't tell my sis how to be careful during transport!! Amazing! And people still go and order everyday!!
Cake's a powerful food. Cake can actually bring people together. You know... "It's Bill's birthday" "Yeah, I hate that guy." "There's cake in the conference room." "Well, I should say hello."-Jim Gaffigan
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Cake's a powerful food. Cake can actually bring people together. You know... "It's Bill's birthday" "Yeah, I hate that guy." "There's cake in the conference room." "Well, I should say hello."-Jim Gaffigan
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post #26 of 36
Thread Starter 
thanks ivanabacowboy.. cute nick too btw lol .. and thanks dodibug .. I just can't believe anyone would sell a wedding cake to someone and expect them to set it up themselves .. that just doesn't seem right at all .. but that's how they do them .. to me, that's a perfect example why they need to order their cakes from bakers like us icon_smile.gif
Cheryl a/k/a ntertayneme (n-ter-tayne-me)
www.legateaux.com
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Cheryl a/k/a ntertayneme (n-ter-tayne-me)
www.legateaux.com
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post #27 of 36
You know, I manage an apartment building and I find that cake decorating is like renting apartments. You really want to do that cake, but you want to make sure that you are doing it for the right price. I can rent an apartment to anyone who applies, but I have to ask myself if I actually want to live with the person who is wanting to rent from me, you know?
I would much rather lose an order than sell myself short at any cost.

Debbi
Spanish sugar, French Pastry, Swiss chocolate, and American Apple Pie. How much sweeter can life get????
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Spanish sugar, French Pastry, Swiss chocolate, and American Apple Pie. How much sweeter can life get????
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post #28 of 36
Quote:
Originally Posted by ntertayneme

Iwell she wanted to order the 12 x 18" cake that I make .. she asked me the price, I told her $45 ... then she asked me "well how much does WalMart charge for a cake that size?" ...



Isnt' that just typical?

I don't "give" cakes either. I have a friend that told me that a friend of hers wanted a cake done for a baby shower. I quoted her for a price on what she wanted and then she passed it on to ther friend.

To make a long story short, the friend of my friend thought the price was too high so she went to someone else that made it cheaper.

My friend told me that the cake was a BIG dissapointed. So-so decortated, bad tasting and dry.

Sometimes you have to pay more to get something different and better...
Its always about cake!!
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Its always about cake!!
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post #29 of 36
I think you did the right thing too.... what you should do is when you quote a price to someone.....raise it higher by $20+ dollars...then say...well I could do it for you for...and then quote your asking price......lol.. Don't these people know the cost of things out there... not to mention the price of gas to bake your cakes.....Geeeeez....People!!!!!!
cakegal
cakegal
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cakegal
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post #30 of 36
When she asked walmarts price I would just have to tell her that my cakes are of a better quality like naming well- known bakers not fast food cakes! LOL
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