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bride is complaining (really really long) - Page 10

post #136 of 144
6/11/09 at 11:57am
it isn't so much a 'forgot to' kind of thing as a 'cut it so late the hall was empty of guests' kind of thing.

I went to a wedding recently where the ceremony was at 3pm and the cake wasn't served until close to 8pm. What is with that? icon_confused.gif Anyone with a sitter had already left. There was a thread ongoing about that same subject recently.
Sorry, you delayed and your company left, not my fault...no refund.

mommachris
wife to David for 23 years
mom to 13 blessings
Nine who are still living at home that range from 21 to 3 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.
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wife to David for 23 years
mom to 13 blessings
Nine who are still living at home that range from 21 to 3 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.
Reply
post #137 of 144
6/11/09 at 3:19pm
Yes, I was told they had their pictures taken with the cake and forget about the cake until the reception was at an end..I guess it just got put to the side of the gift table and after the meal, staff re-arranged the room for the dance and it was forgotten ! It wasn't dessert, so I guess you could do that..
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post #138 of 144
6/20/09 at 11:05am
Quote:
Originally Posted by SugaredUp

....I thought, I'm not going to hide or change my SN......."

Amber




Are you sure about that??
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post #139 of 144
6/20/09 at 1:05pm
So Jill - did you ever hear from her lawyer? Or did she shut up about it?
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post #140 of 144
6/20/09 at 1:30pm
Geez..... hasn't this bride embarrassed herself enough already?
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post #141 of 144
6/20/09 at 2:36pm
Thread Starter 
Nope, haven't heard hide nor hair (I have no idea if that is how the saying is spelled icon_redface.gif )

I'm not sure if she's given up or if I'll get a small claims court summons, but I am sure I'll fight it if I do.
Don't put the key to your happiness in someone else's pocket.

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Don't put the key to your happiness in someone else's pocket.

www.IndyCakes.com
http://indycakes.blogspot.com/
www.FaceBook.com/IndyCakes
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post #142 of 144
6/21/09 at 10:33am
Good! Hopefully, she's just going to drop it!
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post #143 of 144
6/21/09 at 10:45am
Ugh. This is one of those "everybody take notes" kind of situations. The bride sounds totally fishy to me and given the current economic situation don't be surprised to see more of this! If she won't offer you photographic proof and/or names of people you can actually TALK TO IN PERSON/OVER THE PHONE, then no dice. Your other solution is to offer her a fraction of her money back, like 10%. Sadly, your name and reputation are at stake here. Lastly, as the daughter of a lawyer, everyone should think about having a contract of some sort that the client signs which explicitly states that once the cake is in their hands, anything that happens to it is their responsibility. You could even add a clause about an extra charge for any cake doctoring you might have to do onsite. Obviously, if you didn't have this available to at the time she signed on with you, you won't be able to incite those rules, but I think it behooves ALL of us bakers out there to do this! And apologies if someone mentioned this already. It just really riled me to hear your story; I can't abide people who try to weasel their way out of a service by badmouthing others. Although karma will probably find a way to wreak it's vengeance on her! Your cake was beautiful by the way!
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post #144 of 144
6/21/09 at 10:49am
Quote:
Originally Posted by BillaCakes

You could even add a clause about an extra charge for any cake doctoring you might have to do onsite.

Excellent idea. I saw one bakery contract that had this .... $100 per hour if they had to come out and fix a cake, with a 2 hour minimum and a credit card had to be given to them over the phone before they even left the shop.
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