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Shipped cake disaster. Sad pictures.

post #1 of 36
Thread Starter 
My sister lives 2000 miles from me and is due with her first child in a few weeks. My mother decided to throw her a shower and get a "cake from the grocery store". "Noooooo!" I said! Let me make the cake and ship it! I've read about this, it can be done! And what a surprise it will be!

So I made the cake, was reasonably happy with it. Dowelled it to the board so it wouldn't slip around. Packed it in a cake box. Packed the cake box in a larger box stuffed with newspaper and styrafoam peanuts. Marked the box "fragile" and "this side up" on every side. The cake was still partially frozen when I left the house.

Got to the FedEx place and find out it's $96.79 to ship. icon_surprised.gif But there's no turning back now, so I paid it, and explained to the guy what it was, and how important it was. He said there were no guarantees it would be kept "this side up" because it goes through machines.

FedEx delivered it right on time. My mom's roommate was arriving home at the time, and saw the delivery guy carrying it to the frong door on its side.

My mom opens the box, and it looks like the cake has been dropped off a 10-story building. Repeatedly. Then run over with a truck. Then kick dropped for good measure.

There was no saving it, as you can see. My mom had to go buy a "cake from the grocery store" anyway.

I've already contacted FedEx and filed a claim to get my shipping back. Words can't express how I feel about this.... icon_mad.gificon_mad.gificon_cry.gificon_cry.gificon_evil.gificon_evil.giftapedshut.gif

The "before" pic is in my pics. Here's the "afters".
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post #2 of 36
oh that is sooooooooooo sad! poor cake icon_cry.gif
Happy Falker Satherhood!
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Happy Falker Satherhood!
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post #3 of 36
You said it in your cake caption, "Never ship a cake...."

When the pros ship cakes, they put them on commercial airlines with white glove service from one airport to the other. It costs $$$$$$$$$$$, but the cakes arrive intact.

I'm pretty sure that FedEX is going to tell you, "Too bad, so sad, no dough, just go."

I know that you didn't get to read all of the fine print before forking over nearly $100 to send it, but in there you would have found a zillion disclaimers that will allow them to refuse to pay you. Sadly, like the guy said, "...no guarantees....they go on machines....."

I hope I'm wrong.....but please keep us posted on how it all turns out.

Very cute cake before the shippers got their grubby mits on it.
Rae
I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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post #4 of 36
I cannot imagine even thinking about shipping a cake....I mean, that is exactly what I would expect it to look like. icon_sad.gif So sorry.
post #5 of 36
Awww I'm sorry!!!!

The only reliable way I've heard of is, yeah, counter to counter airline.

The second most reliable is basic cakes that are for dessert, shipped frozen with dry ice, overnight.

Never tried either, don't plan on it!
post #6 of 36
Oh Kelly I'm so sorry - that is so sad!!!
Judi
I'll procrastinate when I get around to it...
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Judi
I'll procrastinate when I get around to it...
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post #7 of 36
I'm sorry that happened to you. thumbsdown.gif
It was such a cute cake before it shipped!!
post #8 of 36
I wouldn't ship Fed Ex or UPS either for a cake or anything able to be destroyed! I use to work for a glass company (figurines) and I went outside for a smoke (quit since then) and the driver was throwing out boxes from the back of the truck to the pavement near his hand trucks! GLASS! marked fragile all over but just chunking it!
post #9 of 36
That's to bad icon_cry.gif , such an adorable cake. It was also a very sweet and wonderful gesture of kindness to make and ship it! thumbs_up.gif
post #10 of 36
That poor cake!!! I would never ship a cake. I did ship 4 dozen gumpaste roses I made to a friend in Alabama. I insured them, wrapped each one individually and said a million prayers. They made it okay, but NEVER again! icon_lol.gif
post #11 of 36
Thread Starter 
Yes, well I never would have even thought of shipping it if I hadn't read that it could be done. This one goes into the category of "I read it on the internet, so it must be true." icon_biggrin.gif
I would be taking my lumps and not asking for a refund if my mom's roommate hadn't actually seen a living, breathing guy (not one of the machines) carrying a box marked "this side up" on its side.
post #12 of 36
kelleym r you crying right now,cos i would be wailling,i'm so sorry,it was a beautiful cake.I had flowers delivered to my sister on her 40th cos i couldn't afford a present,they got there 5hrs late,i almost killed the guy plus asked for a refund and told them to come clear the flowers.(well they did promise the flowers woukd be there b4 12noon,my sister left work at 2pm,the flowers got there at 5pm).
Judge the character of a man by how he treats those who can do nothing for him.
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Judge the character of a man by how he treats those who can do nothing for him.
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post #13 of 36
I hate that this happened to you. I just looked at the before pics and it was a beautiful cake.
post #14 of 36
I just went and looked at the before picture - it's (was) adorable! icon_biggrin.gif
I'm so very sorry your sister isn't going to get the chance to use your cake at her shower. Lord knows we all are well aware of how many hours of love went into that cake. FedEx should be assamed of themselves, that's ridiculous.

thumbsdown.gif
Vegetables are a must on a diet. I suggest carrot cake, zucchini bread, and pumpkin pie.
Jim Davis, 'Garfield'

http://buttercreamlove.blogspot.com/
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Vegetables are a must on a diet. I suggest carrot cake, zucchini bread, and pumpkin pie.
Jim Davis, 'Garfield'

http://buttercreamlove.blogspot.com/
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post #15 of 36
Like you said, never ship cakes, and Fed Ex is going to tell you sorry...
I did networking for a large book distriburtor and know very well how these distrubution centers work. They have these huge conveyor systems where your box is sorted. Not by hand. But by a series of electric eyes, scales and what is called shoes. So you were correct, your box was kicked. The boxes are kicked with these magentic type shoes that push them into the proper area to be loaded. Your box is going to be dented, rolled, tossed in every which way imaged. How do you think they do it so cheap and fast? I have seen boxes fall off the conveyor, (sometimes the scale will hold things up and the boxes will crash into each other and some will fall off) I have seen boxes roll over each other. I have seen boxes thrown onto pallets and the trucks drop the pallets, with the boxes sometimes opening.

After that experience, I never ship anything fragile, no matter what.

I am sorry this happened to you!!! It looked it was a pretty cake...
Gotta have more cowbell!
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Gotta have more cowbell!
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