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CHEAP, CHEAP, CHEAP:::Sam's is up the road - Page 3

post #31 of 116
I'm sorry for that email. How very mean spirited of her. A simple "no thank you" on her part would have been just fine. I"m sure her guests will be just "thrilled" by ANOTHER store bought cake.
post #32 of 116
I agree, your response was appropriate! I also agree that people look at the prices at Wal Mart and Sams and sees those prices as standard because that is what they are used to.

It is ashame people can't appreciate a made from scratch, beautifully decorated cake for what it is.... a work of art!!!!
post #33 of 116
Your response was great... good for you!
post #34 of 116
Where is the high five emoticon when you need it? I love your response. That person can't really respond because you told them the truth and stood up for yourself and other custom bakeries out there!!! Good for you!!! thumbs_up.gificon_biggrin.gif
"Once a Marine Always a Marine" Semper Fi!!!
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"Once a Marine Always a Marine" Semper Fi!!!
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post #35 of 116
Very good response!

When I had someone complain about prices I half jokingly told her that for her budget she could build a "tower" of donuts, toss on some sprinkles and stick in a candle. (There aren't any Sam's clubs in Bangkok). Well waddaya know she actually took my advice and emailed me back thanking me for the "cool idea" for a "one of a kind" birthday cake.

Sometimes you can win


icon_wink.gif
Formerly The Casual Kitchen. Just here for cake
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Formerly The Casual Kitchen. Just here for cake
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post #36 of 116
Quote:
Originally Posted by indydebi

Quote:
Originally Posted by cakesbyamym

(2) How much can a cake cost to bake and slap icing on?



"Ohhhhhhh! You wanted a cake with icing just SLAPPED on there! My fault! I misunderstood! I thought you wanted a nicely decorated cake for your very special event. I didn't know you wanted one with icing just SLAPPED on there! If that's what you need, then my price is $18.95.

But trust me ..... it will look just like you want it to .... a cheap cake with icing just SLAPPED on there.

You can pick it up at 3:00."

(But then ..... *I* tend to take the smart a$$ approach to things! icon_rolleyes.gificon_twisted.gif )


This one made me laugh sooo hard, my 3 year old asked me if i'm ok. Lol!
These people really rattle my nerves with these comments. Cause if it's so easy why don't they do it themselves? Always want something for nothing.
The Greatest thing you will ever learn is to love and be loved
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The Greatest thing you will ever learn is to love and be loved
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post #37 of 116
as said, it is what it is. People don't understand pricing and never will. They are so worried about saving a dollar that they don't look to a bakery to do their cake, knowing the prices there can be very expensive, so they look at other means... the homebaker or cake hobbyist as I am. Heck even I look at the prices for cakes and just shake my head how expensive they are custom or not, even buying at Sam's or Walmart...(I love them by the way) however, I still see 20 dollars as being a lot for a cake at sams or walmart but I understand pricing....
I shrill when someone asks me how much I would charge for a cake.... cuz I know they want cheap and what they see as cheap isn't what they would see for a cake that I would do.... I'm going through this right now. Not sure what to do myself. I made a free wedding cake for a dear friend of mine as a wedding gift (she wanted to pay for it, but I knew I wanted to give it to her.) Now another friend here at work asked me to do 3 cakes for her. A baby shower cake, a bridal shower cake and a wedding cake. I already done the baby shower cake. She gave me NOTHING for it. She bought the ingredients, picked it up, everything....so I kind of felt bad asking for reimbursement for my time. Now I am faced with doing her other two cakes. She has asked me how much the other two cakes would be.... I told her I would get back to her. When I asked another friend here that also does cakes (beautiful ones!) how much she would charge for the cakes she wanted, showed her pics etc..... of course her prices were 250 minimum for one and for the wedding cake 400.... so I am trying to come up with stuff to show her how much the cakes would be in a bakery, and in a supermarket. Show her how much it comes up with on a cake matrix and then tell her a minimum of 100 for my cakes...each cake that is. I'm just sick over it...so I can see where people think prices are bad and why they go to Sam's etc.... I don't pick at Sam's or walmart for what they do it's great for what it is, but I also don't pick at the person looking for a cheaper price...HOWEVER people being rude as your emailer was, is unacceptable! Good for you to stand up for yourself!
post #38 of 116
My grandfather used to say, "Good manners are the lubrication of a civilized society."

What is with people these days?

OP, I think you handled this well.
You can take the girl out of Minnesota, but you can't take Minnesota out of the girl!
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You can take the girl out of Minnesota, but you can't take Minnesota out of the girl!
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post #39 of 116
Quote:
Quote:

as said, it is what it is. People don't understand pricing and never will. They are so worried about saving a dollar that they don't look to a bakery to do their cake, knowing the prices there can be very expensive, so they look at other means... the homebaker or cake hobbyist as I am. Heck even I look at the prices for cakes and just shake my head how expensive they are custom or not, even buying at Sam's or Walmart...(I love them by the way) however, I still see 20 dollars as being a lot for a cake at sams or walmart but I understand pricing....
I shrill when someone asks me how much I would charge for a cake.... cuz I know they want cheap and what they see as cheap isn't what they would see for a cake that I would do.... I'm going through this right now. Not sure what to do myself. I made a free wedding cake for a dear friend of mine as a wedding gift (she wanted to pay for it, but I knew I wanted to give it to her.) Now another friend here at work asked me to do 3 cakes for her. A baby shower cake, a bridal shower cake and a wedding cake. I already done the baby shower cake. She gave me NOTHING for it. She bought the ingredients, picked it up, everything....so I kind of felt bad asking for reimbursement for my time. Now I am faced with doing her other two cakes. She has asked me how much the other two cakes would be.... I told her I would get back to her. When I asked another friend here that also does cakes (beautiful ones!) how much she would charge for the cakes she wanted, showed her pics etc..... of course her prices were 250 minimum for one and for the wedding cake 400.... so I am trying to come up with stuff to show her how much the cakes would be in a bakery, and in a supermarket. Show her how much it comes up with on a cake matrix and then tell her a minimum of 100 for my cakes...each cake that is. I'm just sick over it...so I can see where people think prices are bad and why they go to Sam's etc.... I don't pick at Sam's or walmart for what they do it's great for what it is, but I also don't pick at the person looking for a cheaper price...HOWEVER people being rude as your emailer was, is unacceptable! Good for you to stand up for yourself!



I know what you mean. I had the same scenario happen in January. A former classmate (from the culinary school) asked me to make her daughter a cake and paid for the ingredients. I made everything from scratch and she was here to see the baking portion only. It was a puzzle cake so there was extra work involved. She was going to pay me but her mother was technically supposed to pay for it. Apparently, the mom thought that the cake price was ridiculous and she would not pay that! I had already delivered it and the little girl looked so happy. (I didn't have the heart to leave with it) I made tinkerbells house and a gumpaste tinkerbell (not easy) from the movie disney fairies and I couldn't find a descent picture other than pausing the movie (and that wasn't that great). I went above and beyond and didn't get paid. She asked me to make her birthday cake in two weeks and I told her I was extremely busy and that was the end of that.
She keeps hinting about it but I am just too busy! (at least that is what I keep telling myself icon_twisted.gif )
"Once a Marine Always a Marine" Semper Fi!!!
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"Once a Marine Always a Marine" Semper Fi!!!
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post #40 of 116
More than once, I have been by the bakery at Sam's when someone was receiving their cake. The last one in particular was so SAD.

Full sheet cake for someone's 60th birthday - the only decoration besides the HUGE "H.B. Person" were some kind of weird black thunderbolt things around the edge radiating in. They were so disappointed in it. It was so stark and depressing. I'm sure it was exactly what they told Sam's they wanted - but a "CUSTOM" decorator would have explained why that wouldn't work, what would look nicer, what to add, etc.!
I wanted to give them a hug and say "come here, honey, let me teach you about cake"

But they still wouldn't've wanted to PAY!!!!
"Sometimes you have to let other people be wrong" Dad
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"Sometimes you have to let other people be wrong" Dad
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post #41 of 116
Not all Sams, WalMart, Chain Grocery Store decorators are that incapable. Some of us are even on CC and just may have a bit of talent. Just the laws in some state prevent home bakeries, we don't have the abilities to open our own shop and take employment where we can. It happens that some of these people do show up at our places and think they can do a discount. Some places believe in 100% cutomer satisfaction. Several brides do go to a spot here knowing all they have to do is gripe and complain about the cake and they get a refund, a full refund. One bride ordered a three teir cake and was upset the whole cake was only 14 inches tall. She wanted a bigger cake. She knew exactly what she wanted and got exactly what she asked for. It happened to be a three tier cake and 3 times the 4 inches in height is 12, so she was lucky to get it to 14. The base board helped. Anyway, she was given the full refund. She was seen leaving the store laughing that they would do it.
yesterday is history, tomorrow is a mystery, and today is a gift, that is why it is called the present. from the movie Kung Fu Panda
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yesterday is history, tomorrow is a mystery, and today is a gift, that is why it is called the present. from the movie Kung Fu Panda
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post #42 of 116
I agree. Some of the cakes I have seen coming from these places are decorated very well, some not so much. I've seen good and bad from custom cake places as well. As far as pricing, your always going to have people that want something for nothing. I understand budgets. I understand not being able to afford a custom cake. But if you can't afford it, don't order it. I understand being broke(God knows I am) but I would never ever order something I couldn't afford and if I did I sure wouldn't ask someone to lower their prices. I also am having the issue of pricing my cakes. Sometimes when someone orders a cake from me and I give them a price, I end up feeling guilty. I shouldn't feel guilty but I do. I have looked at numerous other websites to come up with appropriate pricing for my area. And everytime I set my prices, and give someone a price they look at me like I'm crazy. My prices are not that much higher than Walmart or HEB. They can't be because of the area I live in. However, as stated above, these people are getting custom cakes. Some people just don't get that and never will. (I try to remind myself that these are the same people who go to a store and buy an outfit to wear to a special event, wear it, and then return it the next day for a refund. Yes, I know people who have done this) I am beginning to learn to not just give my cakes and time away. I am building up a steady clientele lately and just don't have the time or money to do that. I've raised my prices slightly here recently due to increaseing prices at the grocery store and most people that just want bd cakes or cookies haven't complained but it is the people wanting wedding cakes that are complaining. And I only charge $1.50 to $3.50 a slice. I guess you can't please everybody.......

Concerning the reply to her email, GOOD FOR YOU! You were a lot nicer than I probably would have been.
post #43 of 116
If it's that easy for her. . .wouldn't you love to tell her to make it her own damn self and screw Sam's, as well, because their cakes aren't worth the price you pay for them?

I, too, am a homemade baker that doesn't used boxed mixes. I have recently gotten over the guilt of feeling like my cakes were overpriced. I am still cheaper than an established baker/fabulous designer that I know that uses some Dr.d up mixes.

I have decided - unapologetically - that my cakes are for super-special occasions. . .not your kids 3rd bday or kindergarten graduation. That is Sam's market. . .not mine. If I sense that a customer is concerned about the price because of a tight budget, I MAY come down a little, but if they want a Sam's cake, then go to Sam's. I actually have in my overview and pricing info to check with the local grocery bakery if that is what they are looking for.

You just have to find your market and realize that it's OK for someone to choose someone else. They'll come back to you when they realize it's worth it. We also need to recognize our own talents and skills. You can't be a crappy decorator (a la American Idol tryouts where no one has had the heart to tell them that their voice sucks) and charge too much.

I kind of rationalize it like this. Any cake I don't book is more time spent with my family!

I know in my heart that I am a great baker - I have won awards - and a creative, artistic and detail-oriented designer. I have been doing cakes for several years, but I am now starting to do some advertising. I know that it will take a while to "get busy", but that's OK. . .I still have a 2 year old and a preschooler at home. I wanted to be really busy, really fast. . .but why? I don't have the time to be that busy right now. . .in a year or two, that will be a different story and by then I hope to have a big client base. Until then, I take them as they come and I am very appreciative of the "word of mouth" advertising system.

Sorry about the TOTAL TANGENT. . .but I know that you ladies will listen!
Aah, cake. . .the 5th food group!!
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Aah, cake. . .the 5th food group!!
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post #44 of 116
Also, I just have to point out. I just had to order some more Pampered Chef spatulas b/c all the other brands I have, the heads keep falling off. It cost me $32 for 2! Now, did I email the company and tell them their prices are sinful and why would someone pay that much? No, I paid it b/c I know they are good quality and I am sick of paying $3 for crap ones that last me two weeks before the heads fall off. Same deal. People who order a custom cake want it to be nicer than the crap that Sam's puts out. They want their loved one's name to be spelled right and they want it to taste like cake, not preservatives.
post #45 of 116
It is the exact same concept of buying custom tailored clothes from a highend dress shop or boutique versus Wal-Mart.

If you want to pay $10 for a pair of pants or shirt, you can guess that it is not going to fit that great. The material won't be that great of quality, and the item won't last that long.

But, if you invest a little bit more, you will get something that you are happier with, made from higher quality materials, and will be more custom to your wants.
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Check out my site at: www.blondiez.com
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