Hi all I was blessed with my first KA Artisan for my bday and when I was mixing a cake recipe (not stiff) it would not switch into speeds 8-10.
So I exchanged it. And now the new one is the same way.? Is any one else having this problem?
Thank you all!

Fortunately, my little 16 y/o KA beater gives me no worries.

But I did find this for you: http://www.fixya.com/support/kitchenaid/mixers/f2287

One person mentioned downloading the service manual for a problem similar to yours, anything in your manual?

But, wow, if your is new that is a real bummer.

Good luck